Solutions Engineer

  • Location:
    Offsite, Iselin, New Jersey, US
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Compensation Range
    202200 USD - 256800 USD
  • Job Type
    Professional
  • Technology Interest
    Portfolio
  • Job Id
    1431779

Why you'll love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You'll Do

You will partner with our Account Executives in a pre-sales technical role, showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers-and designing and configuring products to meet specific customer needs.

  • You will gain access to the palette of Cisco technologies and applications in a variety of vertical markets.
  • You will collaborate with the Account Manager to recommend and develop customer solution offerings.
  • You will provide an architectural perspective across the Cisco product portfolio and can use your technical specialization for specific opportunities.
  • You will act in an increasingly consultative fashion and looked to as a guide, or trusted technical adviser, in your field by the account team and customers.
  • You will keep up-to-date on relevant competitors solutions, products and services.
  • You will assist with the development of formal sales plans and proposals for assigned opportunities.
  • You will actively participate as a specialist on assigned Virtual Team and provide consultative support in their area of specialization to other Systems Engineers.

Who You'll Work With

You will work with a team of Systems Engineers who partner with Account Managers. We work with partners and customers to ensure the best possible solution. We have been in roles from 2 years to 16 years and support and empower each other. We have a wide range of interests outside of work, but we all love technology.

Who You Are

You are passionate about the customer experience and excited about new technology. You are a true teammate and love to learn.

  • You have a knowledge of baseline SE skills and in-depth knowledge in at least one specialization in either Data Center, Collaboration, Security or Route/Switch/Wireless.
  • You have knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
  • You have the understanding and conversant about company, competitors, technologies, solutions, product strengths, weaknesses, opportunities and threats.
  • You show technical knowledge and consultative skills and ability to work effectively and contribute to the extended team.
  • You have excellent written and verbal communication, listening, negotiation and presentation skills.

Our minimum requirements for this role:

  • Networking required. 
  • Confirmed technical knowledge and consultative skills.
  • 3+ years-related experience required (less could be considered if you have Cisco product experience). Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required. Pre-Sales experience required.
  •  BS/BA (EE/CS) or equivalent.

Why Cisco? 

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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