Solutions Engineer - Western NY - Commercial

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  • Location:
    Offsite, Syracuse, New York, US
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Compensation Range
    195300 USD - 248700 USD
  • Job Type
    Professional
  • Technology Interest
    Portfolio
  • Job Id
    1446617
New
The application window is expected to close on: July 25 2025. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Candidate must be located in, or willing to relocate to, New York State - specifically Western NY.

MEET THE TEAM
Join Team Cisco Upstate NY Commercial! We are looking for an outstanding Solutions Engineer to join our team of seasoned professional sellers who cover the Commercial Select market in Upstate NY, specifically the Buffalo - Rochester - Syracuse region. Together, we drive business outcomes that exceed customer's expectation, foster strategic relationships, and build a culture of learning and technical excellence.

YOUR IMPACT
As a Solutions Engineer, you will play a meaningful role as a technical pre-sales engineer for a subset of our customers. This role offers a unique opportunity to engage deeply with our customers. You will collaborate with Account Executives, integrated team members, partners, and the business entities of Cisco to deliver outstanding business outcomes. 
  • Lead and participate in high-impact customer engagements such as Tech Days, Executive Briefings, and other events.
  • Build executive relationships and champions within accounts through trust, business aptitude, and technical strategies.
  • Partner with Services Account Executives to drive full lifecycle adoption of our solutions and position our CX offerings.
  • Influence the future of our portfolio by participating in advisory boards, tiger teams, and providing customer feedback.
  • Build a culture of learning and mentorship while continuously investing in your personal professional development.
MINIMUM QUALIFICATIONS
  • 7+ years of industry experience, with experience as a pre-sales solutions engineer.
  • CCNA-level experience with the ability to achieve the CCNP Enterprise certification within 12 months of joining Cisco.
  • Solid experience with Cisco technologies such as routing, switching, wireless, collaboration, datacenter, or cloud solutions.
  • Ability to travel to customer meetings.
PREFERRED QUALIFICATIONS
  • CCNP or CCIE certification or equivalent. with experience presenting complex technical solutions to both technical and non-technical audiences, including C-level executives.
  • Strong problem solving and troubleshooting skills.
  • Understanding of the Cisco partner ecosystem alongwith the competitive knowledge of the IT industry.
  • A track record of consultative selling with an experience in IT Architecture or Operations
WHY CISCO
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. 

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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