Solutions Engineer - UK Government

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  • Location:
    London, United Kingdom
  • Area of Interest
    Sales - Product
  • Job Type
    Professional
  • Technology Interest
    Portfolio
  • Job Id
    1443533

Meet the Team


In this dynamic, customer-focused role, you will be a core part of the Account Team working closely with Cisco Account Managers for UK Central Government customers, and you will rely on an extended network of technical resources, product specialists and Cisco Engineering to acquire in-depth technical and specialist support. You will also work with Cisco Partners and Cisco CX to support on various customer's lifecycle stages.

You will join a team of high-preforming technical pre-sales engineers. We support and empower each other. In our team, we are passionate about the customer experience and about new technology, we love to learn and share our knowledge with each other. We deeply care for each other, we leave our ego at the door, and we are always in for a bold idea.


Your Impact

You will be a pre-sales Solutions Engineer for UK Central Government customers. In this customer-facing role you will be establishing relationships with both business and technical decision makers within the customer base aligning Cisco's product and Services portfolio to customer's needs and requirements.

As a Solutions Engineer you will lead with Cisco's mission and strategy, be familiar with lifecycle selling and customer's buying models, and will work across a vast portfolio of Products and Services of Cisco technologies. You will conduct technical presentations and product/solution demos, showcase Cisco enterprises solutions and services, set up demonstration and Proof of Concept labs. You will support customers and partners with custom bill of materials and RFP/RFI responses.

You will articulate business value of Cisco's solutions, explain technical concepts and subjects to a variety of audience levels and technical backgrounds, leading with software-based value selling. Your ability to communicate effectively helps you to build confidence in the technology and convert business opportunities into sales. An effective Solutions Engineer will continuously acquire and develop technical and consultative skills, embracing best practices, and will keep yourself regularly updated with new portfolio acquisitions and solutions, as well as emerging, industry trends and market drivers.


Minimum Qualifications

  • 8+ years of technical customer-facing experience; preferably pre-sales, or post-sales adoption and implementation.
  • Customer experience and technical knowledge in at least three of these areas: campus and edge networking and routing, on-prem and cloud security, data Centre, AI and cloud technologies, on-prem and cloud security; collaboration, Network management and automation.
  • Cisco Professional-level certification (or industry equivalent).
  • Experience with relevant Cisco technology or solutions of relevant competitors.
  • Excellent written and verbal communication, listening and presentation skills. English fluent.

Preferred Qualifications

  • Flexible, diligent, and capable of quickly learning various technologies, industry and market trends.
  • Be able to work autonomously, take ownership and accountability on tasks and workstreams.
  • Be able to navigate complex organizational settings and raise to leadership when vital.
  • You are familiar with UK Government sector and processes.
  • You have the ability to communicate effectively with diversified audience, technical and non-technical

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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