Solutions Engineer Telefonica Channel

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  • Location:
    Madrid, Spain
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Networking, Security
  • Job Id
    1435902

What You'll Do

Solutions Engineers at Cisco are technical leads that advice and support Sales teams with pre-sales and deep technical guidance. Solutions Engineers with focus on channel, help our Partners ecosystem to design and present solutions that addresses their customers business needs.

You’ll get to work across a vast portfolio of Cisco products within the Enterprise Networking and Security areas, and you will help the Partner build managed services over those architectures, so a thorough knowledge of Enterprise and Service Provider technologies is required. As SE for one of our Service Provider Channel accounts within EMEAR, you will be responsible for driving the day to day relationship with Partner in multiple countries, define the technical strategy, enablement plan, and support models that allowed us to increase our sell-through business, and increase our products insertion in their portfolio, working closely with the Partner Account Manager.

This is an ideal position for someone who has a proven track record in working with customers of all segments, and experience working with Partners.

Your Impact

The Solutions Engineer is a high-profile role in building strategic relationships and involves the following elements:

Managed Service creation with Service Providers: Ensuring that partners successfully define and evolve offers based on the Cisco Enterprise Networking and Cisco security portfolios, and effectively take the offers to the market. You will participate in the end-to-end managed services creation and evolution lifecycle, from the service envision, definition, homologation, and launch, but also in the different iterations related to evolution and adaptation to address the new demands customers or markets will require over time.

Certification testing: Conduct feature and device configuration testing and validation to assist the Managed Service Provider go to market the different products and features they have defined as part of their service definition.

Partner support and strategy definition: Become instrumental to the Partner’s success, take part of Partner´s business and technical reviews, and drive the consultative support that allowed partners to grow their channel business with Cisco. Provides consultative support, linking Cisco products and Partner Managed Services features that addresses the technology requirements from many customers.

Partner Enablement: Keep Partner departments in charge of managed services definition, evolution, and operation, as well as Partner´s sales and presales teams updated about Cisco latest products, features and roadmap that may become into an additional differentiator for the Cisco products under Partner´s catalogue, or to start working on a future new joint offering.

Partner support in go to market activities: You will build strong relationships with Partner´s technical and sales leadership team and will assist their sales teams in business acceleration initiatives or support them in strategic customer opportunities.

Technical presentations, demonstrations and proof of concepts: Presales ownership for the overall technical solution proposition including executing PoCs and demonstrations of the end to end Cisco Catalyst, Meraki, and Security portfolios, and presentations to a larger audience.

Bid response management: Responsible for the technical response of requests for information/quotation/proposal processes and coordinating with internal teams to reach a high-quality outcome.

Industry awareness: Keep up-to-date on industry trends, relevant competitive solutions, products and services. Provide feedback to the relevant Cisco Business Units regarding new customer requirements and potential actual product gaps.

 

In this job you will be / have:

  • Have direct channel engineering responsibilities aligned to our largest channel partners for /Enterprise Networking Solutions. You will work collaboratively with extended team members.
  • This is a partner-focused channel sales role which requires an architectural innovator experienced in defining and developing architectures and roadmaps to solve Partner business problems.
  • Experience on how to integrate enterprise solutions into a Managed Service Provider service. Knowledge of multi-tenancy, AAA systems, enterprise certificates management, API and automation are required.
  • Experience on how to plan, design and create a managed service within an MSP organization.
  • Routing and SD-WAN knowledge. Being able to build and design software defined WAN networks, centrally managed from the cloud and ready to extend towards the hybrid cloud. Cisco Catalyst and Cisco Meraki are desired.
  • Enterprise networking infrastructure, including, wired, wireless and switching. Experience managing Cisco Catalyst 8000 and Catalyst 9000 families is desired.
  • Routing, Campus and datacenter overlay technologies like VXLAN, LISP, BGP, MPLS, EVPN, and highly desirable knowledge about Cisco SD-ACCESS solution.
  • Knowledge about network visibility and monitoring tools such as Cisco ThousandEyes.
  • Knowledge of tunneling protocols like SSL/TLS, IPSEC or GRE are required.

 At Cisco you will be the first to benefit from what our technology can offer. Our approach is to enable you to be flexible in how you arrange your work, making sure you give and take the best.

 

Minimum Qualifications:

  • You should bring pre-sales engineering or technical customer facing experience with large customers and preferably with Channel Partners.
  • Deep technical skills in the Networking and Security areas.
  • Impactful verbal and written communication and strong presentation skills.
  • Write and speak Spanish and English fluently.

Preferred Qualifications:

  • You will ideally bring 5+ years pre-sales engineering or technical customer facing experience in Channel and Managed Service Provider  environments.
  • Preferably have CCNP or CCIE certifications.
  • DEVNET and programmability skills are highly desired.
  • Ability to work independently and remotely as well as with your team to accomplish objectives.
  • Continuous learning and self-empowerment attitude.
  • Ability to train and mentor others in our enterprise technologies.
  • Great relationship building skills, tenacity, resilience.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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