Solutions Engineer - Service Provider Japan
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Location:Minato, Japan
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Area of InterestEngineer - Pre Sales and Product Management
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Job TypeProfessional
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Technology InterestService Provider
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Job Id1427829
【募集概要】
サービスプロバイダー部門のお客様(電気通信事業者)を担当する Solutions Engineer を募集します
Data Center Networking を中心にシスコが持つ幅広い製品・サービスを活用することで、お客様の課題解決およびビジネス拡大に貢献するためのプリセールス活動を行います
営業部門と協力しながら、サービス部門・技術サポート部門・本社開発部門との協業を推進し、技術面からビジネスに貢献します
【業務内容】
アカウントSEとして担当するお客様と信頼関係を構築し、シスコの幅広い製品・サービスを活用しながらお客様の課題を解決するための技術的な営業活動を行います
・お客様の課題や技術要件の整理
・最適なシスコソリューションの検討と提案活動
・提案資料の作成およびプレゼンテーションの実施
・実機デモや PoC の実施と報告
・技術的な問い合わせ対応
・商談に関して国内他部門や海外開発部門等との協業
・競合他社との差別化提案
【必須となる経験とスキル】
・ネットワーク関連機器(特にルータ、スイッチ)のSEとして3年以上の業務経験
・シスコ技術者認定(プロフェッショナルレベル(CCNP))相当
・POC, 実機デモや検証作業の知識と経験
・日本語での高いコミュニケーション能力
【望ましい経験とスキル】
・お客様のためにプロアクティブな活動ができる方
・高いコミュニケーション能力、コラボレーション能力を有する方
・新しい事へのチャレンジ精神
・サービスプロバイダーのお客様担当としてのプリセールスの経験
・Data Center Switching (ACI/Nexus) に関する知識と経験
・AI Datacenter に関する知識と経験
・シスコ技術者認定(エキスパートレベル(CCIE))
・英語によるビジネスレベルのコミュニケーション能力
[Role & Responsibilities]
Customer-focused technical sales professional who provides technical information, design/implementation guidance for Data Center technology to the customer.
SE takes an architectural perspective to demonstrate how Cisco products and solutions can solve the customer’s business problems and sustains relationships with the customer aligned to their understanding of the customer's business goals.
- Refine and research customer challenges in technical context and technical requirements of the opportunity
- Create solution options and articulate the benefits of a Cisco solution
- Prepare proposal materials and make customer presentation
- Conduct demonstration or PoC, leveraging resources such as demo labs, including presentation and documentation of test results
- Customer technical Q and A handling
- Collaboration with other functions such as BU, CX or others
- Research of potential competitive offerings for the proposed solution
[Minimum Qualifications]
- More than 3 years of experience as a solutions engineer for network products
- Knowledge of Generic Routing and Switching (CCNP level)
- Experience of demonstration and POC
- Fluent Japanese communication
[Desired Skills]
- A person of challenging spirit and a sense of advancement
- Pre-sales experience for Service Provider Customer
- Knowledge and experiences of Data Center Switching (ACI/Nexus)
- Practical understanding of Cisco solutions and products
- Knowledge of SP Routing and Switching (Segment Routing, E-VPN, MPLS, BGP)
- Knowledge of Network Programmability and Automation (Python, Ansible etc.)
- Knowledge of Generic Routing and Switching (CCIE level)
- Business Level English communication
- A person with proactive action to propose with the customer first policy
- Good communication and collaboration skills
- Ability to work effectively, and support the team from technical perspective
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.