Solutions Engineer, Sales - SLED - Maryland, USA

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  • Location:
    Fulton, Maryland, US
  • Alternate Location
    DE, PA
  • Area of Interest
    Sales - Product
  • Compensation Range
    195300 USD - 248700 USD
  • Job Type
    Professional
  • Technology Interest
    Portfolio
  • Job Id
    1433176

The application window is expected to close on: January 3, 2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Must be located in Maryland (preferred), Pennsylvania, or Delaware

Meet the Team

State, Local, and Education (SLED) customers encompass a wide range of technologies and environments, including K-12 schools, hospitals, research universities, libraries, utilities, and state governments. You will have the opportunity to scale with various top-notch Cisco partner engineers. Additionally, you will both mentor and be mentored by other highly motivated and technical Cisco engineers who are eager to help you succeed.

Your Impact

As a Solutions Engineer, you will partner with our Account Executives in a pre-sales technical role, showcasing Cisco product solutions, setting up demonstrations, and explaining features and benefits to customers while designing and configuring products to meet specific customer needs. You will be an integral member of the team, working towards our common goals and demonstrating the business value of Cisco Services, Solutions, and Architectures by aligning opportunities with customer challenges and priorities. Act as a trusted technical advisor, offering consultative guidance to account teams and customers. Stay updated on competitor solutions, products, and services to maintain a competitive edge. Assist in developing formal sales plans and proposals for assigned opportunities.

  • You will provide a consultative relationship with the customer and collaborate with Product teams to develop customer-focused architectures driving industry-wide innovation
  • You will lead the architectural sales motion associated with Cisco's technology strategy in alignment with key business drivers and market issues for individual customers
  • You will identify top opportunities, design top-down future state architectures and associated Cisco technical strategy, and build creative architectural solutions to take on customer business problems
  • You will deliver and/or support the delivery of technical presentations to customers, as well as deliver architecture selling concepts and methodology to customers
  • You are passionate about the customer experience, excited about new technology, and are a teammate that enjoys learning
  • You have a knowledge of baseline SE/SA skills and in-depth knowledge in at least one adjacent technology including Data Center, Collaboration, Security or Route/Switch/Wireless. You also know relevant solutions sets, product line specifications, performance criteria, and applications
  • You have the understanding and conversant about company, competitors, technologies, solutions, product strengths, weaknesses, opportunities and threats
  • Deep understanding of the customer business model and common financial challenges; ability to frame Cisco offerings in terms of business drivers
  • Excellent technical consulting skills, including the ability to define trade-offs, ask probing questions and incorporate Cisco solutions into a broader technology environment

Minimum Qualifications

  • Over 5 years of experience in networking, telecommunications, and data centerindustries, including experience with Cisco products or key competitor offerings in relevant technology areas.
  • Experience in sales engineering or equivalent
  • Experienced in relevant solution sets, product line specifications, performance criteria, and applications.
  • Must reside in Maryland or an adjacent area

Preferred Qualifications

  • Strong problem-solving skills, with the ability to assess a problem and determine an effective course of action.
  • Ability to work effectively and contribute as a team member.
  • Passionate about the customer experience and excited about new technology, with a commitment to customer success.
  • Excellent written and verbal communication skills, including strong listening and presentation abilities
  • BS (EE/CS) or proven experience
  • CCNA/CCNP/CCDP/CCIE preferred
  • Cisco DEVNET or scripting/programming experience

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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