Solutions Engineer - SLED - Nashville 1438691

  • Location:
    Nashville, Tennessee, US
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Compensation Range
    202900 USD - 257400 USD
  • Job Type
    Professional
  • Technology Interest
    Portfolio
  • Job Id
    1438691

The application window is expected to close on 4/4/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received

Candidate must be located in Nashville metro area

Meet the Team

The vision of Cisco’s SLED organization (State, Local Government and Education) is to help governments protect, educate, and serve citizens. We serve five distinct market segment verticals: state governments, local/municipal governments, K-12 education, higher education (2 and 4-year), and university medical centers. From classrooms to traffic intersections, we connect, secure, and automate critical government and educational missions to improve our communities.

Your Impact

Do you want to be a Trusted Advisor that is an advocate for your customers? You will look to develop the technical relationship with your customers every single day. Do you love technology? Then working as a Solutions Engineer at Cisco will be like a kid in a candy store. Come be a Collaborator, a Consultant and a Visionary. Do you want to lead a pioneering business transformation, and usher in a new era of software expertise? You will work alongside the best in the business to develop flexible and agile solutions that solve customers’ most complex issues!

The Solutions Engineer is a customer-focused technical sales professional who provides high-level technical guidance and support to customers. You will partner with our Account Executive to discover customer priorities and needs, recommend, and develop appropriate customer solution offerings, and ensure customer success by leveraging Cisco and partner resources. You act in an increasingly consultative fashion and are looked to as an expert, or trusted technical adviser, by partners and customers. The role of the Solutions Engineer is broad and includes activities such relationship building, discovery, as building relationships and discovery across all relevant technology teams in a customer, identifying opportunities and defining solution options, articulating Cisco’s differentiation and the benefits of proposed solutions, developing and executing proof-of-concept/proof-of-value, creating a technical account plan while influencing the overall account plan, and advocating for customers through adoption and operation of Cisco solutions.

  • In this role you will gain access to the broad palette of Cisco technologies and applications in a variety of vertical markets.
  • The SE role is very dynamic and applies your technical knowledge and curiosity to solve complex challenges in sometimes complex customer environments.
  • You will learn a broad level of knowledge of the business economics and trends in the SLED market segments and how Cisco solutions add financial and strategic value.
  • Build relationships both within and outside of Cisco; establish credibility quickly through personal self-confidence.

Minimum Qualifications

  • 6+ years of related experience
  • Cisco product experience or relevant experience in key competitor offering required
  • Typically requires BS/BA (EE/CS) or equivalent work experience.

Preferred Qualifications

  • Pre-Sales experience preferred
  • You are a hunter – you tenaciously work to find the most exceptional solutions that fit a customers’ set of challenges.
  • Experience in software sales, with iACV compensation elements a plus.
  • Strong understanding of the customer business model and common financial difficulties; ability to frame Cisco offerings in terms of business or mission drivers. In addition, understand customer drivers and how to map these to a customer network platform.
  • Advanced understanding of Cisco’s vision and technology; articulate the vision from the customer perspective.
  • Understand internetworking industry trends, including new products and solutions.
  • Understand the competitive product and solution landscape.
  • Advanced knowledge in Switching, Wireless, Routing, Data Centers, Security and
  • Strong understanding of Collaboration, Security, SDN, server and desktop virtualization is also strongly preferred.
  • Excellent technical consulting skills, including the ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment.
  • In additional to technological proficiency and the ability to learn quickly and know the latest, you have interpersonal, presentation and problem-solving skills that evoke passion and confidence.
  • Excellent written and verbal communications skills are required.
  • Excellent presentation skills are needed to describe Cisco's Architectures, Business Outcomes, and Business Value in each customer’s context.
  • Professional and expert-level certifications (CCIE) not required, but preferred.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

@Cisco #CiscoJobs #WAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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