Solutions Engineer, Mumbai

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  • Location:
    Mumbai, India
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
    Professional
  • Technology Interest
    Networking, Security, Service Provider
  • Job Id
    1438373
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Solutions Engineer- Mumbai

About the role

The Solutions Engineer role is a highly skilled customer-focused technical sales professional who provides in-depth technical information and specific design/implementation mentorship to one customer in a dedicated manner. The Solutions Engineer role provides a sophisticated architectural perspective across the Cisco product portfolio, including software and services, demonstrating knowledge of the broad Cisco portfolio as well as his / her technical specializations as needed. He / she collaborates with the rest of the sales ecosystem on strategic and sophisticated opportunities and coordinates additional resources (e.g. consulting specialists, demo labs, etc.) to recommend, develop, and propose appropriate customer solution and services offerings. The Solutions Engineer acts in a consultative fashion and is looked to as a trusted technical advisor by the account team and customer allowing the Solution Engineer to identify Cisco solution opportunities aligned to the customer's business goals.

What you will do

The India Commercial Segment is a truly vibrant sales organization that covers the top accounts in the Commercial Select Space. We service customers in the Financial Services, Retail, ITeS, Oil and Gas, Manufacturing and Conglomerate industries. This role is part of the Commercial Solutions Engineering team.

Who you will work with

With the Commercial Solutions Engineering Team, you will be crafting, implementing and empowering the strategy for the next generation of communications and application delivery for India’s leading companies. You'll collaborate as part of an innovative Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth.

Who you are

SEs are considered to be experts in one or more below specializations. In this highly transparent role you will be:

Crafting Business Relevance

Solution and Architectural Selling

Building Competitive Intelligence

Optimizing Sales Performance

Working Across Boundaries

Driving the Cisco Vision

Minimum Qualifications

  • Bachelor of Engineering degree or equivalent
  • 8-11 years field technical sales experience as a Systems Engineer or equivalent
  • Sophisticated technical knowledge in the Networking (LAN/WAN/WLAN), Security and Datacenter (Virtualization, compute, storage) technologies.
  • Proven self-starter and innovator
  • Validated relationship building skills
  • Phenomenal teammate
  • Shown ability to focus and achieve goals
  • Perform daily with the highest degree of integrity

Desired Skills

  • Formulate and communicate a solution / vision
  • Experience working with and handling large enterprises and public-sector organizations.
  • CCIE (Cisco Certified Internetwork Expert) preferable.

Why Cisco

#WeAreCisco, where each person is outstanding, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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