Solutions Engineer - Japan SP

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  • Location:
    Bangalore, India
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Portfolio
  • Job Id
    1449185

Meet the Team

Cisco seeks a Solutions Engineer with proven field experience and strong background in Telco/Service Providers, showcasing Cisco product solutions, setting up demonstrations, explaining benefits to customers, and designing products to meet specific customer needs.

 

Your Impact

You will be a customer-focused technical sales professional responsible for ensuring that relevant technical information and guidance are provided to customers, with a focus on customer success and aligned outcomes.

The primary task is to provide technical support for Rakuten's business both in Japan and abroad, as well as to support other Japanese service providers, such as NTT, KDDI, and SoftBank, in the APGC region.

· Organize customer challenges and technical requirements for service providers.

· Collaborate with teams in India, Japan, and internationally to propose the most suitable Cisco solution to customers.

· Conduct demonstrations and PoCs.

· Respond to technical inquiries.

 

Minimum Qualifications

· Over 7 years of networking and field experience working with Service Providers as a Systems Engineer or in a similar role.

· In-depth knowledge of Service Provider technologies, architecture, and protocols, particularly in IP transport technology (SRv6, BGP).

· Ability to take initiative and collaborate with others to drive progress.

· Strong product knowledge in advanced SP-related technologies, either with Cisco products or those of Cisco competitors.

· Excellent written and verbal communication skills, including strong listening and presentation abilities in English.

 

Preferred Qualifications

· Strong understanding of adjacent technologies/architecture such as AI, Data Center, Security, Automation and Observability.

· Experience working with Japanese service providers.

· Ability to understand the customer's business drivers and be able to pitch Cisco solutions that align with those drivers to the customer's executives.

· Capabilities to lead a group of people with various technical backgrounds.

 

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

 

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

 

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

 

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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