Solutions Engineer - Hypershield

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  • Location:
    Singapore, Singapore
  • Alternate Location
    Australia
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Cloud and Data Center, Security
  • Job Id
    1431151
Cloud & Application Security Incubation – Solutions Engineer:

The Cloud & AppSec Incubation SE at Cisco is part of an elite technical pre-sales team, responsible for driving the success of Cisco’s Cloud Security and Application Portfolio including Multicloud Defense, Secure Workload, and Panoptica product lines. You will be focusing on protecting Customer Application Environments no matter where they live (on-prem / any cloud) or how they are architected (bare metal, traditional VM, Containers)

What You'll Do

  • You are responsible for partnering with the BU and GTM teams to ensure market success of our incubated Cloud & AppSec products. This is a highly visible technical (pre-sales) position that supports the Product and Engineering Business Units, Sales and Field Engineering organizations, working directly with each of them, our partners, and prospective customers.
  • You will conduct technical presentations, set up demonstrations to explain features and benefits to customers. You will form relationships with our customer’s key decision-makers, positioning Cisco solutions aligned precisely to their requirements. As an advisor to the customer, you will craft architectures and configure products to meet their specific needs and be prepared to lead all technical aspects of pre-sales activities through to a successful deployment of our incubated technologies.
  • You must be highly accomplished in the areas of application security concepts, cloud security concepts, and more specifically the entire Cloud Application Security Development and Deployment lifecycle. You will possess skills across data center networking, firewalls, Application and Network Segmentation strategies (Macro & Micro), Container Security and Orchestration platforms.
  • Additionally, you will need knowledge of and to keep up to date on networking and software enablement, API’s and Network Programmability. You will work with a variety of technologies and will therefore need strong cross-functional teamwork and consultative skills. The capacity to demonstrate technical solutions and capabilities effectively and conduct multi-architectural Proof-of-Value (POV) tests is a must.
  • You are a self-starter, will act as an industry domain expert, and strive to help Cisco make customers for life.
  • Act as the highest field escalation resource for the SE team and potential prospects for technical product questions, demos, trials / POVs, and pre-sale customer issues during the sales cycle.
  • Deliver technical presentations along with sales staff via web conferencing or in-field to prospective C-level audience and technical decision makers.
  • Be available as a competitive expert to assist with product positioning and customer opportunity success.
  • Provide essential input and responses to assist with major RFIs / RFPs.
  • Assist with delivery and GTM of new Cloud Application Security product features as they are introduced.
  • Participate in formal Early Adoption and Private Preview programs to thoroughly test new technologies, providing feedback to Product and Engineering teams.
  • You will be expected to lead our Private Preview customer and partner engagements, directly responsible for in-field deployment and success of our new product offers.
  • Evangelize to and enable the wider Cisco SE and Partner SE teams across the region.
  • Participate in our Incubation Champions programs to assist in the delivery of technical training to other Cisco teams, including on-going training to the SE and Partner SE teams.
  • Work directly with Product Management as a liaison to accounts around technical product requirements and to help provide customer feedback with the goal of enabling continuous improvement of Cisco Cloud Application & Security solutions.
  • Effectively interact with internal engineering teams to scope and provide solutions to complex technical issues for highly visible customer and market opportunities.
  • Travel throughout the region to visit prospective customers
  • Assist in the development of GTM tools such as Demos, Workshops, Trial and POV best practices by creating content, giving demos and running labs in support of various events (internal, partner, customer).
 
Who You Are
  • 7+ years of technical experience as a pre-sales engineer, network operations support, or application engineering role.
  • 5+ years of enterprise pre-sales experience working directly with network, cloud security and/or micro-segmentation products in a customer-facing role.
  • Deep understanding and familiarity with competing market-leading micro-segmentation products.
  • Have a solid mastery of LAN, WAN, Cloud Security (L4-L7, FWaaS, IPS, DNS Security, VPN etc.) technologies.
  • Strong understanding of networking protocols and technologies, including switching, routing, and security.
  • Strong knowledge of cloud computing platforms (e.g., AWS, Azure, GCP) and container technologies (e.g., Kubernetes, Docker).
  • Familiarity with security principles related to microservices architecture and serverless computing.
  • Understanding of competitive products such as Palo Alto Networks and Fortinet, VMware, Illumio, Guardicore (Akami) Networks; ability to articulate Cisco differentiators.
  • Passion for helping customers and delivering satisfaction even when faced with nuanced and difficult situations.
  • A self-starter with a positive attitude and friendly outgoing personality.
  • Strong written and email etiquette skill.
  • Strong oral interpersonal skills, including the ability to present technical information in user-friendly language.
  • Ability to prioritize and work responsibly with or without direct supervision.
 
Why Cisco?

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for al
 
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box. 

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. 

So, you have colorful hair- Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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