Solutions Engineer - Enterprise
-
Location:Minato, Japan
-
Area of InterestEngineer - Pre Sales and Product Management
-
Job TypeProfessional
-
Technology InterestNetworking
-
Job Id1443148
【募集概要】
エンタープライズ部門においてラージアカウントを担当するSystems Engineer/Business Solutions Architectを募集します。
Enterprise Routing & Switchingを中心にシスコが持つ幅広い製品・サービスを活用することで、お客様の課題解決およびビジネス拡大に貢献するためのプリセールス活動を行います。
営業部門と協力しながら、サービス部門・技術サポート部門・本社開発部門との協業を推進し、幅広い製品ポートフォリオをクロスアーキテクチャーで組み合わせ、お客様の中長期
のTo be像を技術面から支援し、ビジネスへ貢献します。
[職務内容]
アカウントSEとして担当するお客様と信頼関係を構築し、社内のアーキテクチャチームや本社開発部門と協業してシスコの幅広い製品・サービスを活用しながらお客様の課題を解決するための技術的な営業活動行います。
・To be像に向けたコンサルティング
・お客様の課題や技術要件の整理
・最適なシスコソリューションの検討と提案活動
・提案資料の作成およびプレゼンテーションの実施
・実機デモや検証作業(PoC)の実施と報告
・技術的な問い合わせ対応
・商談に関して国内他部門や海外開発部門等との協業
・競合他社との差別化提案
[必要な経験とスキル]
・新しい事へのチャレンジ精神
・高いコミュニケーション能力、コラボレーション能力を有する方
・責任感/積極性を持ってお客様のためにプロアクティブな活動ができる方
・ネットワーク関連機器(特にルータ、スイッチ)のSEとして10年以上の業務経験
・シスコ製品・ソリューションに関する幅広い知識と経験
・効率的に業務を行い、商談チームを技術面でリードできる
・英語(読み書き、聞く話す)によるコミュニケーションができる
・他のメンバーに対して共有をし、チームの底上げに貢献できる
[望ましい経験とスキル]
・エンタープライズのお客様のの担当プリセールスの経験
・サービスプロバイダー向け製品/ソリューションの取扱経験
・ネットワーク、セキュリティインフラだけではなく経営目線での変革提案スキル
・高い英語力(Speaking & Writing)
・プログラミング能力
・CCIE認定資格
[Position Overview]
We are seeking a Systems Engineer / Business Solutions Architect to support large enterprise accounts within our Enterprise division.
This is a pre-sales role that contributes to solving customer challenges and expanding their business by leveraging Cisco’s broad portfolio of products and services, primarily focusing on Enterprise Routing & Switching. Working closely with the sales team, you will also collaborate with services, technical support, and development teams (both domestic and global) to design cross-architecture solutions that support the customer’s mid-to-long term “To-Be” state from a technical perspective and drive business outcomes.
[Job Responsibilities]
As an Account SE, you will build trusted relationships with your assigned customers and work in collaboration with Cisco’s architecture teams and global development organizations to address customer challenges through technical sales engagement. Responsibilities include:
• Consulting to help define the customer’s desired “To-Be” state
• Analyzing customer challenges and technical requirements
• Designing and proposing optimal Cisco solutions
• Creating proposal materials and delivering presentations
• Conducting product demonstrations and Proof of Concept (PoC) testing
• Responding to technical inquiries
• Collaborating with domestic and global teams for strategic opportunities
• Differentiating Cisco from competitors through value-added proposals
[Required Experience and Skills]
• Strong willingness to take on new challenges
• Excellent communication and collaboration skills
• Proactive and responsible mindset with a strong customer focus
• 10+ years of experience as a Systems Engineer for network-related equipment (especially routers and switches)
• Broad knowledge and hands-on experience with Cisco products and solutions
• Ability to work efficiently and lead opportunity teams from a technical perspective
• Proficiency in English (reading, writing, listening, and speaking)
• Ability to share knowledge and contribute to overall team development
[Preferred Experience and Skills]
• Pre-sales experience for enterprise customers
• Experience handling service provider products/solutions
• Capability to propose transformative solutions with a business-oriented perspective beyond networking and security infrastructure
• Advanced English proficiency (speaking and writing)
• Programming skills
• CCIE certification
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.