Solutions Engineer, Enterprise - San Francisco Bay Area
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Location:San Francisco, California, US
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Alternate LocationRemote
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Area of InterestSales - Services, Solutions, Customer Success
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Compensation Range220900 USD - 275100 USD
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Job TypeProfessional
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Technology InterestPortfolio
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Job Id1436583
THE APPLICATION WINDOW IS EXPECTED TO CLOSE ON: 3/7/2025
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Candidate must reside in or be willing to relocate to Bay Area, CA
MEET THE TEAM
You will be in Global Enterprise Segment (GES) where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco’s business is great, and our responsibility to each other and our culture is greater. We have a dedicated focus on our customers' success, we are Cisco's growth engine and shape the company’s future. Our values - Customer Focused Always, Show Up to Win Every Day, and Harness the Power of Cisco - is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers.
YOUR IMPACT
We are looking for a Solutions Engineer (SE) with Enterprise Networking, Data Center, Cloud, AI, Collaboration, Security, and Observability background. The SE role is a customer focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering relevant outcomes based on Cisco’s product and services portfolio. You will partner with your Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, crafting BoM’s, and running proof of concept activities. SE’s partner, consult, influence and design solutions to allow the customer to meet their desired outcomes. In addition to technology competence and the ability to learn quickly and know the latest; the ideal candidate's interpersonal, presentation and troubleshooting skills should evoke passion and confidence.
In addition to the above, the SE will perform the following functions:
- Be a trusted technical consultant to the customer.
- Collaborate closely with Account Manager and integrated team members on strategic account planning activities.
- Develop Technical Account Plans for your customers, providing the reference architecture and path to achieve their desired business outcomes.
- Educate the customer on Cisco differentiation, crafting demand.
- Set brand preference to Cisco.
- Align Cisco’s product and services capabilities to customers business drivers.
- Engage with technical decision makers and new lines of business to drive understanding and preference to Cisco's solutions within large enterprises..
- Drive customer activities and discussions that lead to preference of Cisco's Enterprise Networking, Data Center, Cloud, AI, Collaboration, Security, and Observability solutions.
- Leverage an array of Cisco technology, services, and support specialists to ensure customer success.
MINIMUM QUALIFICATIONS:
- 10+ years of networking industry related experience .
- Knowledge of Cisco's solutions, networking fundamentals required.
- Cisco product experience or relevant experience in key competitor offerings in technology areas of emphasis required.
- Strong communications skills (written, verbal, active listening and storytelling) and executive presence.
PREFERRED QUALIFICATIONS:
- CCNP, CCDP, VCP or similar vendor certification
- Pre-Sales experience preferred.
- Typically requires BS/BA (EE/CS) or equivalent.
- Customer intimacy skills.
- In-depth knowledge of and operational experience withof large enterprise IT environments and applications.
- Strong intuition for business and strategic thinking and customer presence.
#WEARECISCO
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
We are an equal opportunity employer and value diversity our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
@CISCO #CISCOJOBS #WARECISCO
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
