Solutions Engineer, Commercial

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  • Location:
    Richardson, Texas, US
  • Alternate Location
    Houston, Spring, Austin, San Antonio, Tulsa, Oklahoma City, Bentonville, Little Rock
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Compensation Range
    220800 USD - 326700 USD
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1443817
New

The application window is expected to close on: 6/15/2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.  Must live in or be willing to relocate to Dallas, Houston, Spring, Austin, San Antonio, Tulsa, Oklahoma City, Bentonville, or Little Rock.

 

Meet the Team

Join our dynamic US Commercial Operations team, where innovation meets impact. As part of this team, you’ll collaborate with talented professionals who are passionate about delivering cutting-edge solutions to our customers. Together, we drive business outcomes, foster strategic relationships, and create a culture of learning and technical excellence.

Your Impact

As a Solutions Engineer, you will play a pivotal role as a pre-sales field technical customer-facing engineer, influencing some of the most strategic and innovative aspects of our business. This role offers a unique opportunity to engage deeply with customers, collaborate with Account Teams, Connected Teams, Partners, and Business Entities, and contribute to delivering exceptional business outcomes.
-  Be a technical, trusted advisor to Commercial Account Teams and customers.
-  Drive thought leadership and demonstrate deep technical knowledge across Cisco’s portfolio and architectures.
-  Lead and participate in high-impact customer engagements such as Tech Days, Cisco Experience Center Briefings, and other events.
-  Build executive relationships and champions within strategic accounts through trust, business acumen, and technical strategies.
-  Champion a culture of learning and coaching while continuously investing in your personal and professional development.
-  Partner with Services Sellers to drive full lifecycle adoption of our solutions and position CX services offerings.
-  Influence the future of our portfolio by participating in advisory boards, tiger teams, and providing customer feedback.

MINIMUM QUALIFICATIONS-  10+ years of industry experience, with significant experience as a pre-sales solutions engineer.
-  Deep knowledge across the Cisco portfolio and competitive offerings.
-  Proven track record in leading strategic multi-architecture sales cycles, competitive takeout's, and driving innovation.
-  Demonstrated experience in building trusted executive leadership relationships with strategic accounts.
-  Ability to travel up to 50% of the time.

PREFERRED QUALIFICATIONS-  Strong communication, collaboration, and thought leadership skills.
-  Experience participating in innovation pilots, early field trials, and shaping architecture messaging.
-  Demonstrated ability to lead strategic campaigns and initiatives based on business needs.
-  Commitment to continuous learning, including certifications, soft skills, and market trend analysis.
-  Proven ability to influence cross-functional teams and represent Commercial customer feedback effectively.

#USC25

#WeAreCisco (This is the Standard and cannot be changed)

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

 

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

 

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

 

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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