Solutions Engineer, Collaboration
-
Location:Austin, Texas, US
-
Alternate LocationDallas (TX), Tusla (OK)
-
Area of InterestEngineer - Pre Sales and Product Management
-
Compensation Range203800 USD - 253900 USD
-
Job TypeProfessional
-
Technology InterestCollaboration
-
Job Id1434767
The application window is expected to close on: 2/14/2025
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Locations: Austin, Dallas or Tulsa are preferred locations
Accounts located in Austin, TX, Oklahoma, Arkansas
Travel: Up to 30%
Meet the Team
At Cisco we change the World, and you will become passionate about your employer as well as the brand you represent. Everything is converging on the cloud, and hybrid work technologies are more significant than ever before in our lives. Our employees' ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact.
Cisco is on a ground-breaking journey from being a company primarily passionate about hardware infrastructure, to a SaaS and recurring revenue industry leader. We are leaning into the future around a Cloud first but not Cloud only strategy, with our collaboration technologies leading this transformation.
We are the Commercial Collaboration Sales Engineering team, and we bring Collaboration Technology to Life for our customers, helping to guide them on their hybrid work journey, and driving the Cisco SaaS Transformation. You'll be part a team that helps its customers, enjoys having fun, and takes part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.
Your Impact
This position is a pre-sales engineering role, responsible for driving customer activities and discussions that lead to preference of Cisco’s collaboration solutions. The focus of this role is to uncover business benefits for a customer, by moving to the latest Cisco collaboration offerings (whether on-premise or in the Cloud), consulting on Cisco collaboration solutions and applications to tackle business problems, and crafting and communicating appropriate technical solutions using Cisco collaboration products, ultimately closing business and generating revenue. The role is specifically focused on customers in our Commercial Select market, which is primarily medium to large private sector organizations.
Key Responsibilities:
- Key collaborator and technical contributor on a high-performing Solutions Engineering Team
- Support a matrix of Collaboration Sales Specialists and portfolio Account teams with direct opportunity support, business development, as well as partner mentoring and development.
- Promote the business and technical value of our Cloud Collaboration suite of offerings , which include but are not limited to Webex Hybrid Work, Cloud Calling and Customer Experience, OnPrem to Cloud Migration, etc.
- Perform technical discovery, requirements gathering, and architectural and application solution design, to show customers how Cisco collaboration technologies can automate and simplify complex business challenges.
- Design and present solutions, impactful demonstrations and proof of concepts to customers, focusing on the impact of the business outcome and not necessarily the underlying technologies.
- Encourage partners to adopt, sell, and build competency by deploying our Cisco Cloud Collaboration suite of offerings.
- Build trusted technical advisor relationships with your customers, linking the Cisco vision to relevant business strategies.
This role will work with established Cisco Product Sales Specialists, Account Managers, Solutions Engineers and Cisco collaboration partners to plan Sales Strategy, develop proposals, and deliver customer presentations and demonstrations to close business.
One Winning Team Engagement - Effectively facilitating joint initiatives with cross-functional teams (Services, Customer Value Acceleration team, Capital, Partners, etc.) and strategically engaging cross functional resources to achieve their goals and hit their numbers.
Customer Relationships and Leading Innovation - Building strong customer relationships inside and outside of IT that challenge them to see their business differently.
Building Winning Capability within Cisco - Focusing on collaboration and the long term success of US Commercial and Cisco through the sharing of standard methodologies and becoming engaged in mentorship activities.
You are a passionate and motivated individual with a long history in the Telecommunications field, and you have a strong knowledge around a vast portfolio of collaboration products, as well as pre-sales engineering experience! In addition, you should be knowledgeable on where the collaboration industry is going and where Cisco fits into that industry. You are knowledgeable in the US Commercial market space, and are able to articulate the benefits of Cisco collaboration technologies.
Minimum Qualifications:
- 5+ years of technical experience in the information technology and communications industry.
- 3+ years of technical experience with voice/video communications technologies.
- 3+ years of experience, in a role where delivering technical presentations was a key responsibility.
Preferred Qualifications:
- Experience working in a technical sales role.
- You have experience with complex and large-scale voice and video deployments.
- You possess a proven technical understanding of Cisco’s cloud-delivered collaboration portfolio.
- You have strong interpersonal skills, with the ability to present topics in a clear and concise manner, to many levels of technical abilities and audience sizes.
- Understanding and operational experience with routed and switched data networks would be a significant plus.
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, to connect, cultivate belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do.
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. Take your next step and be you, with us.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Pay range depends upon U.S. state
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.