Solutions Engineer, Collaboration - Korea

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  • Location:
    Seoul, Republic Of Korea
  • Area of Interest
    Webex (Collaboration)
  • Job Type
    Professional
  • Technology Interest
    Webex (Collaboration)
  • Job Id
    1431433

What You’ll Do

As a Solutions Engineer of GCSO (Global Collaboration Sales Organization), your primary responsibility is to provide technical guidance and sales support for the Cisco Collaboration Portfolio. You will have expertise in Cisco’s entire Collaboration Portfolio, with an emphasis on the Webex SaaS solutions. You will engage with customers and explain how Cisco Collaboration technical solutions can be applied to solve business problems, speaking the languages of both business and technical decision-makers.

 

Key Responsibilities:

Collaboration SaaS Solution and Architectural Selling Explain the elements of the Cisco Collaboration SaaS solutions and architecture, and how they are interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by customers.

Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Collaboration portfolio.

Help partner technical sales teams design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.

Ensure the detailed features, functionality, and architectural impact of Cisco technology in your designs and proposals are understood, valued, and communicated.

Travel will be a requirement of this job, including escorting customers to EBR, attending conferences, meeting customers in person, and traveling to Collab BU locations globally.



Who You’ll Work With

In this role, you will partner with the Collaboration Account Executives in the field, as well as the Account Manager/Solutions Engineering teams for specific customers. You will work with other Cisco Specialists across areas such as Security and Enterprise Networking to deliver a comprehensive Cisco solution for our customers. You will also engage directly with Cisco customers and partners to deliver innovations and enable an integrated work experience using Cisco Collaboration solutions.

 

 

Who You Are

Minimum Qualifications:

  • You have at least 7 years of experience in the Collaboration field or in a SaaS sales engineering role.
  • You invest time in learning about technology shifts and communicate the relevant aspects to customers and partners.
  • You possess and further develop strong presentation skills and are fluent in Korean language.
  • You have a deep technical acumen and foundational knowledge of relevant Collaboration technology.
  • You strive to flexibly achieve your goals using the various internal and external resources available.



Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

 

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

 

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

 

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way.

 

Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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