Solutions Engineer - Collaboration BeNeLux

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  • Location:
    Amsterdam, Netherlands
  • Alternate Location
    Anywhere in Belgium, Netherland, Luxembourg
  • Area of Interest
    Webex (Collaboration)
  • Job Type
    Professional
  • Technology Interest
    Collaboration
  • Job Id
    1434538

Meet the Team

In this role, you will partner with the Collaboration Account Executive in the field, as well as the Account Manager/Systems Engineering teams for specific customers.

You'll be part of a team of likeminded individuals, Collaboration SEs, that cares about its customers, shares their experiences, enjoys having fun.

You will work with other Cisco Specialist SEs across areas such as Security and Enterprise Networking and business units to deliver a Cisco solution for our customers.

Your Impact

As an SE, Collaboration (Solutions Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions. You will engage with customers and explain how Cisco Collaboration technical solutions can be applied to solve business problems and speak the languages of business and technical decision makers alike.

Key Responsibilities

  • Collaboration SaaS Solution and Architectural Selling
  • Explain the elements of the Cisco Collaboration SaaS solutions and architecture and how they're interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by Customers.
  • Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Collaboration portfolio.
  • Help partner technical sales teams design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.
  • Ensure the detailed features, functionality and architectural impact of Cisco technology in your designs and proposals are understood, valued and communicated.
  • Travel will be a requirement of this job. Escorting customers to EBC’s, attending conferences, meeting customers in person, traveling to Collab BU locations globally.

Minimum Qualifications:

  • You have at least 6 years of experience in the Collaboration field (Calling, Meeting, Messaging & Contact Center) or in a SaaS sales engineering role
  • You have at least 5 years of Pre-Sales /Systems Engineer experience
  • You have deep understanding of Webex workloads and/or of competitive Collaboration Solutions
  • You possess and further develop strong presentation skills
  • Fluent in Dutch or French (both spoken and written) is required.

Preferred Qualifications:

  • Having knowledge of Cisco Internetworking equipment would be beneficial
  • Having knowledge of Cisco DevNet and relevant API integration of Cisco and other collaboration platforms is a plus
  • You have a deep technical acumen and foundational knowledge of relevant Collaboration technology. A CCIE or other relevant certifications are a plus.

As part of the role it is also expected that:

  • You’re able to maintain up to date Cisco product knowledge
  • You invest time in learning about technology shifts, and communicate the relevant aspects to customers and partners
  • You prioritize personal and organizational development
  • You’re able to maintain personal organization and time management
  • You’re attentive to details and always follow-up
  • You strive to achieve your goals using the various internal and external resources available

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

 

 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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