Solution Engineer - Optical Networking, San Jose, CA

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  • Location:
    Offsite, San Jose, California, US
  • Alternate Location
    Seattle, WA
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Compensation Range
    202200 USD - 256800 USD
  • Job Type
    Professional
  • Technology Interest
    Networking, Services & Software
  • Job Id
    1432066

Application window expected to close by 11/19/2024


We work in a fast-paced Web space, supporting hyperscalers, market movers, and disruptors, and our customers expect us to demonstrate the same attitudes within Cisco. Everything is about Winning with the right technologies, supporting our customers, failing fast, iterating and moving forward. We love being outside the comfort zone! We foster creative thinking. We believe in trust and teamwork.

Job description:

Solution Engineer with 5+ years of experience and a strong background in optics and optical networking. This is a highly technical position that supports the sales organization so you must run all the technical aspects of pre-sales activities including next-generation hardware and software. Programming skills are a plus.

Who You'll Work With

You will work with Cisco's Optics and Optical business units, helping influence the direction of our solutions. You will support Solution Architects, Sales Teams, and business unit leaders eager to address the challenging demands of your customer. We work with partners and customers to ensure the best possible solution.

Who You Are & What You’ll Do

A results-oriented engineer with a passion for continuous learning - it is key to stay on top of the latest developments and innovations in the space, especially when working with Hyperscale customers.

This position includes pre-sales support - being responsible for presenting, demonstrating, crafting solutions, feature planning, and organization to pursue the specific needs of the most influential companies in the world.

Our Minimum Requirements for this Role:

  • 5+ Pre-sales experience
  • A strong background in Optics and Optical Networking technologies
  • Understanding of hyperscale data center environments, with a focus on large-scale deployments. Proven experience with Cisco optical related technologies like laser systems, photonics and integrated optics.
  • An ability to translate customer requests into engineering specific documents
  • Technical presence to deliver presentations/demo for customers and internal audiences

Preferred:

  • Coordinate and prioritize detailed data for customer review
  • Proven ability to drive cross-functional teams to achieve a particular goal
  • Proficient in automation technologies and tools, with a good understanding of their application in deployment and maintenance environments. Experience with scripting languages (e.g., Python, Ansible) and automation frameworks is preferred.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognise our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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