Software and Service Hybrid Sales
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Location:Minato, Japan
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Area of InterestSales - Services, Solutions, Customer Success
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Job TypeProfessional
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Technology InterestServices & Software
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Job Id1442809
Summary / サマリ
[English]
This role combines the dual missions of Software Sales and Service Sales to maximize the value of customers’ investments in Cisco. By driving strategic agreements such as WPA (Whole Portfolio Agreement), SRA (Strategic Relationship Agreement), Multi-Architecture Buying Programs, and Lifecycle Services, this position aims to solve customers’ critical business challenges while expanding Cisco’s software business. The primary focus will be on Global Enterprise clients and large-scale public institutions.
[日本語]
このポジションは、ソフトウェアセールスとサービスセールスの二つのミッションを統合的に担う役割です。WPA(Whole Portfolio Agreement)やSRA(Strategic Relationship Agreement)などの戦略契約、マルチアーキテクチャ購入プログラム、およびライフサイクルサービスの推進を通じて、顧客のCiscoへの投資価値を最大化することをミッションとします。これにより、顧客の真のビジネス課題を解決しながら、Ciscoのソフトウェアビジネスの拡大を両立させます。主にグローバルエンタープライズ企業や大規模公共機関を対象顧客とします。
Key Responsibilities / 主な役割と責任
[English]
- Leverage WPA (Whole Portfolio Agreement) and SRA (Strategic Relationship Agreement) to maximize customer investment value in Cisco.
- Promote Enterprise Agreements (EA) and Multi-Architecture Buying Programs by identifying customer needs and proposing tailored solutions.
- Develop and execute sales strategies for Professional Services (consulting services for IT project planning, building, and operations) and Support Services (maintenance and operational efficiency support), with a focus on acquiring new contracts.
- Address the business challenges of Global Enterprise clients and large-scale public institutions by delivering Cisco solutions that drive value and solve real-world problems.
- Collaborate with Account Managers (AMs), partners, and internal stakeholders (legal, finance, product teams, etc.) to manage and drive complex deals and opportunities.
- Lead pricing, proposal creation, and negotiations, ensuring successful contract closures.
- Stay up to date on Cisco’s latest software and service offerings, and share this knowledge with internal and external stakeholders to drive efficient sales execution.
- Build long-term relationships with customers to foster trust and ensure they fully realize the value of Cisco’s solutions.
[日本語]
- **WPA(Whole Portfolio Agreement)やSRA(Strategic Relationship Agreement)**などの戦略契約を活用し、顧客の投資価値を最大化する。
- エンタープライズ契約(EA)やマルチアーキテクチャ購入プログラムを推進し、顧客のニーズに応じた最適なソリューションを提案。
- プロフェッショナルサービス(ITプロジェクト支援)およびサポートサービス(保守・運用支援)の販売戦略を立案・実行し、新規契約獲得を目指す。
- グローバルエンタープライズ企業や大規模公共機関を対象に、顧客のビジネス課題を深く理解し、Ciscoソリューションを通じた課題解決を実現。
- アカウントマネージャー(AM)、パートナー、内部関係者(法務、財務、製品部門など)と連携し、複雑な案件や商談を管理・推進。
- 価格設定、提案書作成、交渉をリードし、契約締結までのプロセスを成功に導く。
- 最新のソフトウェアおよびサービス情報を把握し、顧客や社内外の関係者と共有することで、効率的な営業活動を実現。
- 顧客との長期的な信頼関係を構築し、Ciscoのソリューションを通じて顧客価値を最大化。
Who You Are / 求める人物像
[English]
- You have experience and expertise in both Software Sales and Service Sales, with the ability to deliver business value through consultative selling.
- You are familiar with the importance of strategic agreements such as WPA and SRA, and you can effectively position and execute these agreements.
- You excel in consultative selling, where you deeply understand customer challenges and propose tailored solutions to meet their needs.
- You have a solid understanding of cross-architecture technologies (e.g., networking, data center, security) and can craft proposals that align with customer requirements.
- You have strong analytical skills to assess market trends, sales performance, and customer feedback, using this data to develop strategic sales plans.
- You are skilled in negotiating and communicating effectively with a wide range of stakeholders, including CXO-level executives and internal teams.
- You have experience in demand generation, pipeline building, and managing complex sales cycles.
- You are highly motivated to continuously learn and stay updated on Cisco’s latest offerings, demonstrating a proactive attitude toward personal and professional growth.
- You thrive in both team environments and independent roles, showing strong leadership and initiative.
- You possess excellent communication skills in both Japanese and English, enabling you to work seamlessly with local and global stakeholders.
- An MBA or equivalent qualifications are highly regarded but not required.
[日本語]
- ソフトウェアセールスとサービスセールスの両方に関する理解と経験を有し、ビジネス価値を提案できる。
- **WPA(Whole Portfolio Agreement)やSRA(Strategic Relationship Agreement)**などの戦略契約の重要性を理解し、活用できる。
- コンサルティブセリングのスキルを持ち、顧客の課題を深く理解し、最適なソリューションを提案する能力がある。
- クロスアーキテクチャ技術(ネットワーキング、データセンター、セキュリティなど)に関する基本的な理解があり、顧客ニーズに応じた提案が可能。
- 市場分析や販売実績のデータを基に、戦略的な販売計画を立案・実行する能力がある。
- CXOレベルを含む顧客や社内外のステークホルダーと円滑にコミュニケーションできる優れた交渉力とプレゼンテーションスキルを持つ。
- デマンドジェネレーション(需要創出)やパイプライン構築の経験を有し、複雑なセールスサイクルを管理できる。
- 最新のサービスやソリューションに対する学習意欲が高く、継続的に知識をアップデートできる。
- 自発的に行動し、困難な状況にも柔軟に対応できるリーダーシップを発揮できる。
- チームプレイヤーでありながら、自律的に業務を遂行できる能力を有する。
- 日本語および英語での高度なコミュニケーション能力を持つ。
- MBAや関連資格を保有していれば尚可。
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.