Software Engineer

  • Location:
    Bangalore, India
  • Area of Interest
    Engineer - Software
  • Job Type
    Professional
  • Technology Interest
    Security
  • Job Id
    1370558

The Internal Field Testing (IFT) Program is an internal pre-release (beta) testing program which improves product quality by facilitating finding of bugs before release and enabling customer success by providing internal trainings on new product features.  In this role, you will work with a wide range of technologies involving Secure Firewall Threat Defense (FTD), its managers, and other Cisco Security products, including hardware and cloud platforms, all layers at which FTD operates from physical through Layer 7, from next-generation firewalls and VPNs to IPS and traffic management.   

The IFT Team works inter-organizationally with global teams across USA, India, Europe, and Asia-Pacific, with a wide range of internal groups involved in pre-release activities.  You will be triaging and managing reported issues at all layers of the technology stack, ensure timely delivery and useful content of trainings, report on progress and feedback, and conform with IFT and product team processes.  Successful candidates will both ensure details are accurate and actionable and can summarize in informative reports which assist in recommendations to the program team and Security Business Group (SBG) management regarding product and infrastructure market readiness. 

The IFT team serves SBG and our customers by establishing and nurturing relationships that allow Cisco to get valuable feedback on our pre-release products and roadmaps, and is a field enablement program for supporters and sellers of our products.  Our team has a passionate commitment to supporter and seller enablement and to product quality. 

 

Required Skills 

  • Experience with project management skills 

  • Comfortable with advanced PowerPoint and Excel features 

  • Detail oriented 

  • Strong listening skills 

  • Strong oral and written communication skills 

  • Understanding of firewalls, IPS/IDS, and routing.   Ready to learn new technologies 

  • Customer-first point of view 

  • 5-6 years experience in the high-tech industry  

 

Additional Desired Skills/ Experience 

  • Basic scripting skills 

  • Familiarity with principles of Beta programs, Customer Support, Quality Assurance, or 

User Experience Research 

  • Experience working with volunteers 

 

 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.  

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! 

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) 

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.

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