Software Engineer, Media Services, Programmable Video

  • Location:
    San Jose, California, US
  • Area of Interest
  • Job Type
  • Technology Interest
    Collaboration, Video, Software Development, Testing
  • Job Id

Cisco Webex is the World's #1 business collaboration and customer engagement platform. It is used across all industries in the world being used to support governments, business, education, and more including use by 85% of Fortune 500 business. Cisco is the clear market leader in cognitive collaboration for unified communication and contact centers with People Insights, Webex Assistant, Webex Experience Management and now BabbleLabs noise cancelation. These technologies are being integrated into Webex calling, meetings, messaging, team collaboration and contact center.

Webex is built on a very modern SaaS platform with a strong culture of DevOps that operates worldwide with engineers in locations such as the US, EU, China, and India. The platform is used by 100s of millions of people around the world, and we’re looking to build a team that can expand its reach to other powerful use cases that developers can integrate into their applications and services.

What You’ll Do

As a member of this newly forming team, you will play an integral part in the DevOps software engineering process, working collaboratively on products and technology throughout the full product development lifecycle. Software components and microservices are designed from the ground up with testing and quality in mind, functioning according to the required specification and customer use cases including scalability, performance, interoperability and usability.

You will be required to meet tight deadlines, whilst effectively managing priorities and communicating progress. You will be responsible for delivery, performance, continuous improvement and agile software development tasks. You will be solving new problems and tackling new challenges every day, with a focus on quality and attention to detail, supported by a team of fellow engineers. The work is always varied and challenging.


  • 3+ Years of experience with WebRTC and related standards (RTP, ICE, etc)
  • 3+ Years of experience building cloud based real-time media processing
  • 3+ Years of experience with C/C++, Linux; or other suitable languages (e.g. Java, Rust)
  • Flexibility, dynamism, passion for technology, software and continuous learning
  • The ability to apply a scientific and data driven approach to solving complex problems
  • Hands-on experience with real-time audio and video coding, processing techniques, and technologies (example codecs include Opus and H.264)
  • A collaborative attitude and hands-on experience working in an agile software development environment
  • Ability to communicate clearly and precisely
  • Familiarity with DevOps for a cloud service, continuous integration, continuous delivery, metrics driven development, incident handling
  • Familiarity with cloud automation tools such as docker or kubernetes

Nice To Have

  • Experience with Kurento, WEBRTC Android / iOS SDKs, SIP over WebSocket, VOIP, PSTN Connectivity

Who You’ll Work With

This newly formed team will sit in the Intelligence and Platform organization at Cisco. The team is comprised of Cisco veterans and fast-moving startups that were recently acquired by Cisco to boost the industry's #1 Collaboration portfolio. We aim to build the next generation of collaboration software, devices, and APIs - from digitizing the in-meeting experience, enhancing distributed team efficiency and improving all aspects of people connection.

We have a team of world-class product managers, designers, and engineers who are exceptionally talented and all low ego. Many of our engineers have founded their own startups prior to forming Webex Intelligence, and they bring a wide and diverse set of industry experience and expertise with them. We draw on this well of experiences every day as we collaborate on our own product, tech stack, and go to market strategy. We have a strong “eat our own dogfood” culture. We live and breathe Webex everyday because we use the platform every day. We're highly collaborative, committed to building great things, and consider it a privilege to learn from each other every day.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!