Software Development Manager

  • Location:
    Feltham, United Kingdom
  • Area of Interest
    Customer Experience
  • Job Type
  • Technology Interest
  • Job Id

Who We Are? 

The Workforce Experience (WFX) organization’s vision is to create a world renowned and engaging workplace experience, leading with human-centered design, that enables people to do their best work. We are passionate about our employees, and we are driven to create a productive environment where we all can be ourselves and bring our whole self to work! 

We are transforming how Cisco designs and delivers the employee experience based on a culture that values a mindset of customer service, speed & agility in all we do, and are kind to each other.  

This role sits in the Workforce Collaboration Team focused on enabling the future of work with Cisco Collaboration portfolio and integrations. We are looking for top talent that will help drive excellence and be part of an exciting transformation. Come join us and be part of our amazing team! 


What You’ll Do 

Cisco is leading its way to define hybrid working for the world and going through transformation and to support that initiative, Workforce Collaboration at Cisco is going through its own major transformation. We are designing and defining an integrated experiences to enable the best of collaboration experiences and deliver that as a solution to lead Cisco’s vision of Hybrid working with Cisco Webex and other Cisco portfolio. 

Cisco Collaboration Services and Webex Capabilities are key to Cisco's future success, making this a very exciting time to join our Workforce Collaboration team.  

We are looking for a Software Development Manager. This is an ideal opportunity for someone with management and technical skills to put their abilities to work in an exciting growth environment leading a team of software engineers. 


Who You'll Work With 

You will lead our amazing Automation team as part of Workplace Collaboration organization at Cisco. Working in a globally distributed team you will be involved from design through implementation to DevOps delivery. Using CI/CD, automation, and cloud to build ultra-scalable platforms. You will lead teams in the delivery of software and providing mentoring, coaching to the team to grow talent to next level. 


Who you are 

You are a motivated Manager who can lead a team of Software Engineers. You will work in an Agile development team with product owners to scope, develop and deliver world-class software solutions. You will have an understanding of the systems and technology as they relate to the end-to-end developer workflow. 

You are passionate about building and delivering outstanding inclusive workforce experiences.  You thrive on growing talent and embody the collaborative mindset.  

You are not afraid to try new things, take calculated risks, and are comfortable addressing complex requirements with modern, innovative, and seamless solutions. You have an agile mentality and approach, a natural curiosity driving you to better outcomes and experiences and can deliver in high pressure environments. 


Key Expectations: 

  • Lead a hardworking group of engineers to deliver exceptional results by focusing priorities and efforts and enabling the team to succeed. 

  • Manage employee career development and performance. 

  • Technology leadership including; coaching, mentoring, teaching, critical thinking/judgement, facilitation, leading change, and team development. 

  • Promote and nurture team spirit and culture across the global team built on open communication, collaboration, teamwork, trust, and integrity. 

  • Excellent leader and teammate with high degree of integrity and passion who can work effectively both within and across the team as well as cross-functionally. 

  • Ability to communicate technical concepts to non-technical individuals such as executive leadership is a requirement. 


Key Qualifications: 

  • Typically requires BSc in Computer Engineering, Electrical Engineering, Computer Science or related degree with 10+ years of work experience in related field or MSEE/CS with 5+ years of related architecture and engineering related experience. 

  • Management experience with equivalent sized organizations (Fortune 500) is strongly preferred. 

  • Understanding/knowledge/hands-on experience with Git/GitHub, high impact development infrastructure, issue tracking. 

  • Skilled in one or more development languages e.g. Java, Python, C++  and good understanding of CI/CD. 

  • Familiarity with Cisco collaboration portfolio (Webex applications and devices, Unified Communications Manager, Video Devices & IP Phones) 

  • Understanding of and/or certified in Agile delivery methodologies.  

  • Comfortable working in agile organization & teams, leveraging Kanban or scrum boards. 

  • Knowledge of JIRA Cloud, JIRA Align



Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.