Small & Medium Business Territory Manager – SMB Sales Segment- NY City

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  • Location:
    New York, New York, US
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Compensation Range
    244500 USD - 333900 USD
  • Job Type
    Professional
  • Technology Interest
    Networking
  • Job Id
    1438053

Application Window is expected to close on 04/5/2025

Candidate must be located in New York, NJ surrounding suburban New York area, US

Meet the Team 

Cisco’s vision is transforming business through the power of people, partners, and technology. Our organization is focused on the US Small & Medium Business segment, the 5th largest economy in the world. US SMB has grown consistently with the support of a diverse set of partners and an innovative ecosystem.

You will be joining the US SMB Segment as part of the East and Central Region.   Cisco's SMB segment, is tasked with building scalable long-lasting SMB selling motions – one of the most strategic imperatives for the company. We are a best-in-class team tasked with leading growth and value, including our strategic imperatives: win new customers/logos, compete against both legacy players, but also new and emerging point-solutions, and increase market share.

Your Impact as a Small Business Territory Manager

You will primarily be responsible for orchestrating the go to market (GTM) plan and resources, achieving bookings and growth goal for a SMB territory. 

Activities include but not limited to:

  • Planning and developing demand generation & market awareness activities in collaboration with marketing (including direct to customer and to, through, and with partners)
  • Working with all key routes-to-market: Distribution (2T VARs), Service Provider Channel, NDI’s, on-line/eCommerce resellers to increase customer access in the territory.
  • Using business intelligence for region – whitespace, wallet share, customer intelligence
  • Orchestrating day-to-day activities of SMB Territory Pod made up of Architecture Sales Team Members in their territory
  • Work with distribution to increase number of active selling Partners in your territory 

Who You Are

We are looking for extraordinary individuals who are driven and determined, adaptable and open -if you are comfortable with the uncomfortable - you are who we are looking for!   

Key skills and competencies:

  • Excellent track rack record of success leading a large territory, demand generation, partner development, strategic account planning, forecasting, quota attainment, presenting ground-breaking solutions via sales presentations, short-term, mid-term, and long-term opportunity management.
  • Ability to connect and tell the One Cisco story, articulate value proposition particularly for SMB
  • Think strategically and creatively about the business, possess strong business insight and have an in-depth knowledge of (Major Partner Routes to Market) distribution, NDI’s (CDW, SHI, etc) regional partners and marketing demand generation to drive impact in the region
  • Knowledge of SMB customers and buying personas, and ability to analyze customer activities, profiles and information. Knowledge of partner and distribution executives and sales leaders, including their Cisco practice strategy.
  • Knowledge of digital marketing and its value as a scaling factor for Cisco, through partners, in SMB customer segment
  • Working experience of bringing to bear Business Intelligence, data-driven decision-making AND strict planning cadence and discipline
  • Strong collaboration, influence, and people leadership skills 
  • Positive can-do attitude and an ability to learn new things
  • Ability to work in a dynamic, high-pressured sales environment and strong sense of urgency
  • Excellent written, verbal communication, listening and presentation skills. Able to articulate complex ideas and strategies to people at all levels of the organization
  • High-level of maturity and confidentiality.

Minimum qualifications

  • 5+ years of experience in prospecting, replacing an incumbent, and protecting the Cisco installed base.
  • Bachelor's degree or equivalent work experience.

#WeAreCisco 

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. 

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. 

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! 


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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