Services Sales Specialist - Premium

  • Location:
    Seoul, Republic Of Korea
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
  • Technology Interest
  • Job Id
What You'll Do
About the Role: The Services Sales Premium Specialist will be responsible to drive and grow the services business in the Korea market through prospecting, qualifying opportunities, developing and executing sales strategy and pricing models. In close partnership with the Account Managers, Architecture Sales Specialists and Services Delivery team, the Services Sales Specialist will focus on understanding the customer's strategy, their needs and business requirements/priorities in order to recommend the appropriate solution and services offering and to close complex, transformational deals.

The goal of this role is to drive service-led solution sales, marketing Cisco Services portfolio by establishing trusted, advisory relationships with key customer executives, driving continued year over year bookings growth.

  • Drive and grow professional services business for Cisco Solutions in collaboration with Account Managers and Architecture Sales Specialists to effectively package, price and present service proposal to customer with support from Services Pre-Sales Consultant
  • Develop and lead Services account plans and strategies for key accounts using all cross-functional resources (executive sponsors, marketing, technical pre-sales, services delivery team, customer success team, Cisco-on-Cisco, etc) to achieve assigned quota
  • Engage with prospect customers to position Proactive and Reactive Support Subscription Services through strategic value-based selling, business case definition, ROI analysis, references and analyst data
  • Build executive-level relationships with key existing accounts to develop incremental services business
  • Lead cross functional teams to propose a solution to meet the customer's specific requirement to validate solution feasibility during the qualification stage
  • Manage end to end sales process through engagement of appropriate resources from both Sales and Delivery organisation
  • Develop and manage territory sales strategy to meet or exceed services bookings targets
  • Generate short term results whilst maintaining a long-term perspective to drive substantial long-term revenue generation
  • Ensure customer success and satisfaction leading to repeatable, scalable, profitable business opportunity
  • Accurate weekly, monthly and quarterly forecasting and booking

Who You Are

  • 10+ years of relevant experience of solution selling within a major services or software vendor
  • Experience selling into enterprise customers with proven ability to meet and exceed quota
  • Understands customer’s business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis
  • Ability to structure and sell services portfolio from Proactive/Reactive Support Services to Architecture Design and Advisory Services
  • Successful history of net direct new business sales, with the ability to prove consistent delivery against sales targets
  • Good interpersonal and communication skills both written and verbal; able to create and deliver presentations and proposals that clearly articulate value for the customer
  • An energetic, enthusiastic and entrepreneurial approach to running a business
  • Dedicated with ability to succeed in a dynamic environment
  • Self-starter
  • Bold and takes ownership
  • High level attention to detail Desired Characteristics
  • High energy sales professional who has a good track record, experience in consultative selling and an independent self-starter
  • Trustworthy, customer obsessed, and able to foster a culture of innovation and continuous improvement
  • Goal-oriented and driven to succeed in a collaborative manner
  • Superior cognitive ability and intellectually curious
  • Authentic and humble with a high degree of integrity
  • Demonstrates sense of urgency, ability to handle multiple priorities and collaborate with multiple stakeholders
  • Willing and able to be coached and mentored and adapt to a fast-changing business environment
  • Proven ability to successfully operate in a highly collaborative selling environment
Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.