Services Sales Leader (People Leader)

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  • Location:
    Seoul, Republic Of Korea
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1449378
Meet the Team
Join the Integrated Services Sales (ISS) team, an extraordinary group whose #1 focus is to drive sales growth in services, Software Buying Programs, and large deals for Cisco. We accelerate business outcome realization for customers by tackling the toughest business challenges with network-centric solutions that enhance customer success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

Your Impact
This key leadership role is pivotal in maximizing Cisco’s wallet share with Korean customers by evolving our services sales delivery model and enhancing the strategic decision-making capabilities of our sales organization. Your impact will directly drive growth across Services Sales, Software Buying Programs, Business Transformation, and Lifecycle Selling, shaping the future of our customer engagements and accelerating Korea's transition to software and subscriptions.

Responsibilities:
  • Drive Sales Growth & Transformation: Lead and achieve bookings targets across Services, Software Buying Programs, and large transformational deals, accelerating Korea's transition to software and subscriptions.
  • Strategic Planning & Execution: Develop and implement detailed execution plans, define focus accounts, reorganize teams, set performance targets, and spearhead lifecycle selling processes across the Korea theatre.
  • Team Leadership & Development: Provide direct leadership to Services Sales employees, fostering their development, and building a strong Integrated Services Sales community through effective enablement and training.
  • Cross-functional Collaboration: Connect and collaborate with internal stakeholders, customers, and partners across various functions (ex. Sales, Customer Experience (CX), Finance, etc.) to drive results, pursue complex opportunities, and ensure professional deal handovers.
  • Process Optimization & Strategic Contribution: Continuously improve the quality, efficiency, and effectiveness of ISS functions, advise customers on achieving business outcomes, and contribute strategically to APJC and Global leadership through best practice sharing and constructive feedback.

Minimum Qualifications:
  • 10+ years of services sales or related experience in a B2B environment.
  • Experience of building strong sales teams and working with cross-cultural teams through influence across APJC.
  • Strong understanding of key business drivers of within the Enterprise industry & technology landscape, including experience of services & software sales to these segments.
  • Proven experience of leading large and complex cross-architecture transformation deals.
  • Demonstrated leadership, communication, problem solving, analytical, and solution selling skills.

Preferred Qualifications:
  • Ability to engage with senior customer executives of top accounts, understanding their needs, requirements and expectation of Cisco Services.
  • Extraordinary track record in a leadership role of achieving business objectives on a cross functional basis in a fast-paced environment.
  • Ability to influence Cisco’s overall direction and strategy in the segment by being part of different cross-functional working groups and forums.
  • Experience in recruitment, selection, guiding, and nurturing team members for their role and future development.
  • Strong leader with demonstrated ability to self-manage and collaborative in nature.


Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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