Service Sales Specialist Public

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  • Location:
    Minato, Japan
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1417525

★仕事内容

 

弊社の有償ServiceであるProfessional Service、及び戦略的Support Serviceの販売戦略立案、提案、契約を行うポジションです。

 

Professional Serviceはお客様のITプロジェクトの計画、構築、運用の各工程を支援するコンサルティングサービスで、ITシステムのデジタル化、迅速化、最適化などを支援するサービスになります。

Support Serviceはお客様が利用するHWやSWの保守サポートで、迅速な障害対応や管理の効率化を支援します。

 

主に新規契約の獲得をミッションとし、担当エリアのAM（Account Manager）やパートナー様と連携し、お客様の新規案件に対して、より高付加価値なServiceのAttachの提案・販売推進を行います。

営業サポート部門と連携して、効率的に見積要求、問い合わせ要求に対応します。

Service（Professional Service、Support Service）の最新情報を常に把握し、関係するTAM、Partner最新の情報を提供するとともに、販売戦略を共有することで、効率的なService Penetrationの最大化を図ります。


★応募条件

 

・Active Learning

多様、かつ継続的に進化するサービスの最新知識を自ら積極的に学習する。

 

・Relation Building/Knowledge Management

多様なサービスの問い合わせに独力で対応することは不可能。

誰が何を知っているか、どのようなサポートをしてくれるか把握し、サポーターと協力的な信頼関係を築けること。

 

・Communication Skill

社内外の関係者はそれぞれの立場からものを見ています。

そのような方々と先入観を持たず、協力的に平和的にコミュニケーションできること。

 

・Consultative Selling

お客様の課題をヒアリング、仮説立案し、最適なサービスを提案ができること。

 

・Market Analysis

担当エリアの販売実績、お客様やパートナーの声、販売特性等を分析し、市場にあう商材の販売戦略検討ができること。


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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