Service Provider Infrastructure Architect

  • Location:
    Offsite, RTP, North Carolina, US
  • Area of Interest
    Customer Experience
  • Job Type
  • Technology Interest
    Cloud and Data Center, Service Provider
  • Job Id

What You'll Do

You will be driving "Service Provider Infrastructure" with focus on 5G and core/aggregation/access platforms technologies such as xHaul, SR based slicing support, SP, operating system (XR) and Routed Optical Networking. Knowledge of Data Center architecture and technologies (Nexus, DCNM, ACI) will be an added plus. You will lead initiatives by working with internal and external stakeholders as well as SP customers. The role requires the ability to collect requirements for SP network from executives, business team, customers, technical stakeholders, and translate them into service offers, and collaterals that will be used by the other teams within Cisco. We ask that you identify service opportunities by working closely with the BE teams on new and upcoming products. Develop service collateral and work with BDM teams to position those services and contribute towards building nugget sized deliverable services for CX success track for these technologies.

Who You'll Work With

When you work with us, you’ll be part of a highly empowered collaborative team who's passionate about the success of the Service Provider market and our Service Provider customers, and evolving Cisco's Customer Experience (CX) team to align with SP initiative across the organization.

You will work closely with internal Business Units, Customer Experience, and Engineering, in-order to maintain the best-in-class architect, ideas, and designs. You will be responsible as a reference architect for leading sync-up meetings with teams around the globe to assure interchangeable of information on the Service Provider infrastructure, xHaul and 5G transport technologies.

As a reference architect, you will provide enablement sessions to other teams in Cisco, as well as presentations to various technical and non-technical teams. You will have some hands-on experience to lead customer PoCs wherever required. You may get engaged in early customer deployments as needed.

Who you are

You have experience working in the Service Provider domain and with SP customers and are familiar with SP customer general best practice processes and compliance. You work well with different people from different functional areas and located around the globe and can play a lead role and mentor junior engineers. You have excellent presentation and communication skills. You are a great teammate and work well in a collaborative environment. You can deliver both internal and customer presentations and documentation materials and can delivery business outcome for projects involved.

Skills and experience

At Minimum, you bring:

  • 10+ years of experience in SP network architecture design.
  • Knowledge of Service provider routing protocols, including:
  • Segment routing (SR-MPLS), L2/L3VPN
  • Familiarity with Cisco Optics and Optical technologies and IOS XR based products.
  • Deep knowledge in Service provider technologies (distributed peering, QoS, Network Security, Network monitoring)
  • Experience with Closed loop automation, analytics, and network programmabilities.
  • Good understanding of NFV, virtualization concepts and network domain controllers.
  • Great knowledge on the 5G Mobility end-to-end Architecture, XR based platform, NCS, ASR, C8K; packet processing ASIC, xHaul evolution architecture and FrontHaul, Backhaul and Midhaul architecture

Additional experience, you may have:

  • SRv6
  • Cisco Automation portfolio
  • Open RAN
  • Cloud knowledge
  • 5G core evolution (CUPS)
  • Software Defined Transport
  • Multiple last mile access technologies (e.g. DSL, PON, Cable, WDM, etc)

We Are Cisco

At Cisco, each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.

Be you, with us!


U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.