Senior Technical Program Manager – Lab Planning & Operations

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  • Location:
    San Jose, California, US
  • Area of Interest
    Project or Program Management
  • Compensation Range
    161200 USD - 216000 USD
  • Job Type
    Professional
  • Technology Interest
    Networking, Software Development
  • Job Id
    1442499
The application window is expected to close on: 5/28/2025. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. 
 
Meet the Team 

The Lab Infrastructure team is responsible for managing and supporting engineering labs within Cisco. The team ensures that many engineering labs are managed efficiently, offering support through tooling and other means. We work on maintaining the infrastructure needed for testing and development, ensuring seamless operations and security compliance across various lab environments.
 
Your Impact 

As the Senior Technical Program Manager, you will lead strategic initiatives focused on optimizing Cisco’s R&D lab operations. This role is perfect for someone with a proven ability to enhance data center efficiency, manage large-scale budgets, and foster collaboration across diverse teams. You’ll be responsible for driving resource optimization, streamlining processes, and improving lifecycle management for critical infrastructure. Your leadership will directly impact operational excellence and cost savings across our global data centers
  • Lab Planning: Partner with internal lab customers to assess their infrastructure needs and develop tailored solutions for capacity growth.
  • Optimize Efficiency: Lead initiatives to improve the utilization of data center resources, including space, power, and network equipment, building on your consistent track record of efficiency improvements.
  • Consolidation Strategies: Implement strategies for power and space consolidation to reduce costs while maintaining high performance standards.
  • Reclamation & Reuse: Increase the reclamation and redeployment of underutilized hardware—a key area where your cost-saving experience will shine.
  • Lifecycle Management: Design and execute lifecycle management processes to maximize the value of both physical and virtual resources.
  • Cross-Functional Collaboration: Work with Operations, Engineering, and other stakeholders to improve alignment and accelerate project delivery timelines.
  • Data Analysis & Reporting: Use your analytical expertise to identify trends, build dashboards, and create reports that highlight efficiency gains and cost-saving opportunities.
  • Streamline Processes: Improve and document workflows to enhance communication channels and reduce manual efforts.
  • Budget Oversight: Manage and optimize multi-million-dollar budgets to ensure alignment with financial goals and organizational priorities.
 
Minimum Qualifications: 
  • 8 + years of experience in Program Management or Project Management within infrastructure or data center related programs/projects. 
  • You have experience analyzing complex data. 
  • Prior experience managing budgets of $5M plus. 
  • Hands-on experience in data center operations, such as space and power optimization, hardware lifecycle management, or resource consolidation. 
Preferred Qualifications: 
  • Proven Experience: You’ve successfully led large-scale infrastructure projects, resulting in measurable improvements such as reduced delivery times, optimized budgets, and increased efficiency.
  • Strong Analytical Skills: Your ability to analyze complex data and make informed decisions is second to none.
  • Collaborative Leadership: You excel at building relationships and uniting cross.
  • Process Improvement: You’ve developed and implemented methodologies that streamline project execution and reduce manual efforts.
 
#WeAreCisco 
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. 
 
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. 
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! 
 
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!  
 


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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