Senior Solutions Engineering Director, Internet & Mass-Scale Infrastructure (I&MI)
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Location:Offsite, San Jose, California, US
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Alternate LocationRemote - US
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Area of InterestSales - Product
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Compensation Range376400 USD - 451100 USD
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Job TypeProfessional
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Technology InterestInternet & Mass Scale Infrastructure
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Job Id1435261
The application window is expected to close on: Feb 25th 2025
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet the Team
We change the World! You will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.
We tackle whatever challenges come our way! We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments.
Your Impact
Our Internet & Mass-Scale Infrastructure (I&MI) architecture team is looking for a dynamic and experienced leader to drive our global technical strategy and execution. You will lead and develop our team of solutions engineers while partnering with sales to drive the market success of our entire mass-scale infrastructure portfolio.
This is an opportunity to lead a large, highly motivated, and technically adept specialist engineering team which has a passion to bring transformative technology to life. As part of your DNA, you're a bold, self-starter with the ability to develop and execute technical sales strategies and tactics that improve Cisco’s opportunity within the customer environment. You will position and promote partner and customer value proposition for Cisco’s I&MI portfolio, articulate Cisco’s product, and business strategies, create and implement the demand and technical strategies that make deals happen.
Working across Cisco’s global markets will require influence and partnerships to many different organizations, including the BUs, Partner organization, other pre-sales, and sales teams. You will build strong executive relationships with internal team members, customers, partners and be a direct business partner to the Worldwide Sales VP.
Responsibilities Include
- Set Strategy - work with the leadership team, including I&MI’s Chief Architect, to define the initiatives that will optimize growth and market share gain. Partner closely with BU, Partner / Channel, and post-sales counterparts on key initiatives and alignment. Maintain overall planning for staffing, budgeting, and changes within SE function.
- Lead the Team – Coach, mentor, set clear expectations, and provide regular career development support both within and outside the direct team. Define and drive outstanding and inclusive culture to attract, develop and retain the best specialist engineering talent in the industry.
- Drive Sales Growth - Optimize organization structure (always evolving) in partnership with the business unit and sales leadership aligned to business priorities to drive new product bookings, while remaining mindful of operational expenses. Ability to clearly articulate opportunities, issues, challenges, and gaps technically from a product perspective, full go-to-market, and regarding people resources.
- Define and build Technology Experiences - Align around Demand Generation priorities, conceive events and build the resources, tools and processes to accelerate meaningful engagement across the See -> Try -> Buy motion. Tools such as Demos, POVs, Workshops, Tech Showcases, Health Checks etc.
- Strategic Engagement - Work cross-functionally to capture market opportunities or resolve challenges that arise. Establish partnerships and credibility with senior business and technology executives within Cisco.
Minimum Qualifications
You love interacting with customers, peers in leadership, partners, sellers, and engineers of all kinds. You enjoy defining and driving the strategy for innovative technology and teams. You seek out and tackle complex, high-impact problems. You can lead by example as well as by influence, and always from the front. You can engage effectively with leaders at all levels within Cisco Sales, Engineering, Product, and Customer Experience orgs. You are passionate about the customer experience and excited about new technology. You are a true teammate and love to learn.
- 15+ years of Solution Engineering or related experience
- 8+ years of Pre-Sales/Solution Engineering Leadership experience
- 6+ years of second line Pre-Sales/Solution Engineering Leadership experience
- Have experience working across multiple customer segments (Web / SP / Enterprise / Federal)
Preferred Qualifications
- Can lead and influence in an ambiguous and constantly evolving environment. You also supervise and measure team progress against a business plan.
- Lead teams to technical account successes that align to customer business requirements and goals; assign resources and strategies appropriately.
- Develop senior management collaborations with partners, customers, and internal business groups.
- Are an accomplished leader of leaders with a consistent record building and driving large high-impact, geographically dispersed teams.
- Have led large scale teams of more than (100+) Managers and Individual Contributors
- Provide thought leadership to customers and partners based on short and long-term business and industry drivers.
- Strong technical knowledge and experience across the I&MI portfolio including IP Core/Edge Routing/Switching, Optical, Optics, Mobility, Automation, and Assurance.
- Understand other products deeply and can articulate trade-offs between Cisco and competitor products.
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.