Senior Software Failure Analysis Engineer
Location:Bangalore, Karnataka, India
Area of InterestSupply Chain
Software FA Engineer/Senior Software FA Engineer
The Business Entity
Supply Chain Organization (SCO) seeks a Senior Software Failure Analysis Engineer who would be responsible for configure, test and analyze software platforms in controlled environments.
Supply Chain Organization (SCO) seeks a Senior Software Failure Analysis Engineer who would be responsible for configure, test and analyze software platforms in controlled environments. The responsibility includes follow through the FA End-to-End process till the case closure. The failure analysis process is closed loop, providing data to Manufacturing and Engineering team for the prevention of recurring failures.
Role & Responsibilities
Software root cause analysis including evaluation of field failures and returns
•Evaluation of development life cycle test failures
•Defect detection including containment analysis
•Software Reliability growth testing
•Bug verification (emulate customer network topology)
•Opening SW bugs and working with engineering team to see it to closure
•Providing data to engineering team for the prevention of recurring failures
•Work closely with a cross functional team of Product Managers, Technical Leads and Customer Supportto understand and come up with the right solution to replicate customer reported issue
•Mentoring and training other FA engineers
The ideal candidate should have a track record of success, a solid work ethic, ability and desire to lead engineers and a can-do attitude.
Exposure to Security domain or product line is an added advantage.
In addition, the candidate should possess the following skills.
Experienced in C, C++, Python, Perl, TCL, Shell scripting and Java
•Strong networking and L7 (HTTP, HTTPS, SMTP etc.) protocol knowledge
•Experience in Unix/Linux/FreeBSD based environments
•Clear understanding of ISO's OSI model and TCP/IP protocol suite.
•Understanding of Layer2 protocols and ability to analyze difficult problems
•Understanding and hands-on experience in networking and knowledge of Cisco technologies•Cisco certifications like CCNA is desirable
•Exposure to Software defined Network (SDN) and virtualization
•Experience in unit test methodologies and agile working environment •Demonstrated ability to work & collaborate effectively with remote teams globally
7+ years of relevant work experience
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