Senior Software Engineer, Full Stack, Webex Intelligence

  • Location:
    San Jose, California, US
  • Alternate Location
    San Francisco, CA; Remote
  • Area of Interest
  • Job Type
  • Technology Interest
    AI or Artificial Intelligence, Cloud and Data Center, Collaboration, Video, Software Development, Testing
  • Job Id

What You’ll Do  

Cisco Webex is the World's #1 business collaboration and customer engagement platform. It is used across all industries in the world being used to support governments, business, education, and more including use by 85% of Fortune 500 business. Cisco is the clear market leader in cognitive collaboration for unified communication and contact centers with People Insights, Webex Assistant, Webex Experience Management and now BabbleLabs noise cancelation. These technologies are being integrated into Webex calling, meetings, messaging, team collaboration and contact center. 


In this role, you'll work on our People Insights features. People Insights provides our customers with perfect context on the people they are meeting and collaborating with, right when they need it. We render rich profiles on the people you're meeting with right inside Webex, so that you have the context you need right at your fingertips... Who are you meeting with? What are the most important facts about the company they work for? Do you have anything in common with them? 

People Insights helps customers answer all these questions and more, and we do it by curating the world's largest database of senior decision makers in the world. We are building a proprietary data platform that scours billions of pages on the web and uses intelligence and machine learning to create the richest, most real-time profiles in the world for hundreds of millions of people and tens of millions of companies. How do you decide which parts of the web to crawl? How do you extract structured data from unstructured text? How do you efficientlkeep this data up to date? 

With this people and company data, we're building services that can operate at scale to deliver personalized data and competitive insights. How do you store and query all this data efficiently? What unique deductions and insights might you make from it? 


And to display this personalized data and these competitive insights, we're building fast, powerful features across Cisco's entire portfolio of collaboration apps that are a delight for our customers to use. How do you show so much data while still keeping a UI simple and easy to use? How do you build powerful functionality while staying extremely performant? 

People Insights is ripe with exciting technical challenges, most of which have yet to be solved here and some of which have yet to be solved anywhere! 


Who You’ll Work With  

We have a small but mighty team of engineers who are exceptionally talented and all low ego. Many of our engineers have founded their own startups prior to forming Webex Intelligence, in domains ranging from crowdfunding to dynamic pricing to real-time document editing. Others have built significant infrastructure at larger companies like Google and Amazon. We draw on this well of experiences every day as we collaborate on our own product, tech stack, and go to market strategy. We're all highly collaborative, committed to building great things, and consider it a privilege to learn from each other every day. 


Who You Are  

You take pride in building and shipping fabulous software. You thrive on ownership and autonomy, but are also committed to collaborating and communicating across the team's different stakeholders and domain experts. You enjoy working in an interdisciplinary environment that requires interfacing cross-functionally, from product to sales to customer support. You hold yourself and your teammates to a very high degree of quality in everything you do. You're hungry to apply the skills you already have, and to learn new ones from the work you'll do and team you'll work with. You thrive on constructive feedback and you deliver results that matter.  



-Minimum 5-7 years of software development experience 

-Hands-on coding experience in Java and C++ 

-Experience with building micro-services, RESTful services is strongly desired 

-Experience in Python is strongly desired 

-Knowledge working with analytics platforms such as Splunk/Amplitude is required 

-Familiarity with JavaScript frameworks such as Angular JS, React is a plus 

-Thrive in a fast-paced agile development environment and possess a passion for application development and delighting our users 

-Master’s degree in Computer Science and/or Bachelor degree in Computer Science, related technical field, or equivalent practical experience 



Why Cisco 

At Cisco, each person brings their unique talents to work as a team and make a difference.  


Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people. 


  • We connect everything – people, process, data and things – and we use those connections to change our world for the better. 

  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices. 

  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities. 


Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco