Senior Software Engineer - Authentication & User Management
Location:Offsite, San Francisco, California, US
Alternate LocationRemote within US
Area of InterestWebex (Collaboration)
Technology InterestCloud and Data Center, Networking, Security, Webex (Collaboration), Wireless, Mobility
To be considered for this position, please apply directly using this link: https://grnh.se/3cda4a0e1us
At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so that our customers can focus on what's most meaningful to them. We’re making networking technology that simply works for customers across the globe, and our hardware is all connected: managed and monitored through our cloud.
With nearly 10 million networking devices deployed globally, our hardware is extremely popular, which leads to interesting engineering challenges. Our globally-distributed backend systems handle tens of billions of requests every day. We're looking for engineers to join us in solving the challenge of growing and evolving our existing services and our organization for the next level of scale and reliability.
At Meraki, we focus on building real products that delight our customers. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people and providing opportunities for all employees to thrive. With the support of management, we constantly look within for ways to improve organizationally. We maintain a positive relationship with Cisco that gives us the stability and resources of a large company without sacrificing the atmosphere of a smaller one.
About the role
We are looking for a Technical Lead Engineer (typically, at least 7 years of experience) to help establish a new team that will design, plan and build systems, API’s and features to view and configure network user records and access. With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. The systems you create will open the door for rapid innovation.
Meraki’s product Dashboard teams are small, agile teams that strive to create unique products with feature-rich abilities balanced by simplicity. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! As a first engineer on a new team, you’ll be in a position to establish inclusive cultural norms and cultivate ideal conditions for productivity, collaboration and growth.
You’ll be developing the tools our customers use to manage and monitor access to networks all over the world. You’ll help establish robust APIs for managing user records, build a platform for features that sync to identity providers used by our customers, and ensure that our user authentication and session management are robust and secure.
What you will do:
- Enable a delightful, simple, powerful end user management experience for both customers and internal developers
- Delight our customers: Work with product managers and UX designers to construct intuitive workflows to help IT professionals manage users on their networks
- Empower our developers: Transform existing systems and open the door to innovative feature development across the Cisco product portfolio
- Contribute to a kind, inclusive team that’s enthusiastic about creating magical customer experiences
- Learn about SCIM and other industry standards for identity management and exchange
- Design and build RESTful APIs for backend systems in a variety of languages: Ruby on Rails, Go, Scala – choose the best tools for the job
- Make an immediate and significant difference to the hundreds of millions of users who rely on our access points, switches, security appliances, cameras and sensors every single day
- Collaborate with teams of UX specialists, security engineers, SREs, and product managers to deliver secure, reliable, thoughtful experiences to customers
- Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies
- Mentor other engineers and help cultivate a high impact team with excellent technical standards
Here are some projects that the new End Users team will work on:
- Design and build simple, scalable APIs manage user records
- Create flexible, reliable systems for exchanging user information with external and internal services
- Redesign and migrate object and storage models to scale up performance of existing workflows
- Work with our UX team to deliver modular, extensible UI components for a consistent, intuitive customer experience managing network users
- Define best practices for new features that rely on network user data
- Manage security of end user services, including resolving new vulnerabilities surfaced by our security team
- Evangelize standards for storing and transmitting critical, personal data, in accordance with GDPR regulations around the globe
- Build observability and troubleshooting tools and create dashboards for visibility; debugging and identifying performance issues.
- Introduce comprehensive code quality metrics
- You like thinking about customer centric designs
- You’ve written a lot of production code, and learned to avoid a few of the pitfalls
- You have extensive experience with the tradeoffs involved in object modeling in a relational database (we use Postgres)
- You thrive when you’re given freedom and autonomy
- You’ve practiced TDD at some point, maybe fell in love with it
- We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role
- Experience in analyzing, monitoring, and troubleshooting distributed systems.
- You’ve worked on at least one secure web application service (such as login, access control, etc)
- You have a focused, organized approach to design, implementation, testing, and quality
- Know your way around a backend web technology, like Ruby on Rails
- Excellent communication skills (our team is distributed across several time zones).
- Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow your leadership scope
Bonus points for:
- Interest in general security and/or data privacy and/or zero-trust networks is a plus.
- Experience or interest in networking
- Experience building cloud-based infrastructure and services (e.g. web applications)
- Experience building rich web UIs with React (and Redux) or similar frameworks
- Personal projects or contributions to open-source.
- Mentorship or leadership experience
We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you grow your expertise as needed because we believe that great engineers come from a diverse set of backgrounds.
To give you a taste of what you could be learning in your time at Meraki, our tech stack:
- Ruby (Rails, EventMachine, Unicorn), C++, Scala (Jetty, Akka, Netty), Go
- Git, SVN, Gerrit, Gitlab, Jenkins, TeamCity
- Postgres, LittleTable (our own time-series DB), ElasticSearch
- Debian, Ubuntu, OpenStack, AWS, Docker, Kubernetes, Ansible, Terraform and Vault by HashiCorp
- gRPC, Protocol Buffers
- ELK, Graphite, Grafana, Prometheus
- Artifactory, NGINX
Life at Cisco Meraki
We are passionate about building real products that our customers love. We are confident you will love it here.
As a Cisco Meraki employee you can expect:
- A supportive and fun environment and a team that values your contributions and helps you grow; regular career conversations.
- A lot of opportunities for professional and personal growth via employee-led groups and mentorship programs. Check out one of our groups — Women of Meraki on Twitter and Instagram.
- Meaningful and candid feedback on a regular basis following Radical Candor.
- Paid time off to volunteer (5 days a year), and much more.
- When the pandemic is over: trips to the HQ in San Francisco with stunning views of the Bay Bridge; delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.