Senior Sales Development Representative I ThousandEyes

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  • Location:
    London, United Kingdom
  • Area of Interest
    Sales - Product
  • Job Type
    Professional
  • Technology Interest
    Cloud and Data Center, Internet of Everything, Networking
  • Job Id
    1434992

Who We Are:

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

 

Overview:

ThousandEyes is seeking a motivated and experienced Senior Sales Development Representative to join our dynamic sales team. This role focuses on both inbound and outbound sales strategies to support our hyper-growth and drive revenue. As a Senior SDR, you will leverage your skills to connect with prospective customers, qualify leads, and advance opportunities through the sales pipeline, while collaborating with Cisco Account Managers and sales specialists.

 

Qualifications:

 

Lead Generation & Qualification:

  • Demonstrated experience in sales development or a similar role, preferably within the tech industry.
  • Proficiency in using phone, email, and LinkedIn for outreach to potential customers.
  • Proficiency with sales and lead generation tools such as Salesforce, LinkedIn, Groove, and ZoomInfo.
  • Experience in managing and converting qualified inbound marketing leads into sales opportunities.
  • Proficiency in speaking German, Spanish, or Italian.

 

Opportunity Qualification:

  • Strong understanding of MEDDPIC criteria and ability to apply it in opportunity qualification.
  • Understanding of how ThousandEyes solutions address customer pain points, leveraging MEDDPIC criteria.
  • Experience in scheduling and hosting qualification meetings, identifying prospects' needs, and suggesting appropriate products/services.
  • Excellent communication and presentation skills, with the ability to articulate complex solutions to C-level executives and decision-makers.
  • Ability to present solutions to potential prospects, effectively communicating value propositions to C-level executives and decision-makers.

 

Pipeline Advancement:

  • Ability to identify and source sales opportunities aligning with the ideal customer profile to maximize solution value and product adoption.
  • Experience in progressing opportunities in the sales pipeline, ensuring alignment with MEDDPIC criteria and accurate documentation in Salesforce.
  • Skills in conducting Discovery Calls with prospects and ensuring smooth handoff and knowledge sharing for advanced opportunities.
  • Proven ability to work collaboratively within a team and across departments to drive sales success.
  • Ability to generate new opportunities for Account Executives and collaborate with Cisco Account Managers and other Cisco sales specialists.
  • Proficiency in conducting research to identify and prioritize target prospect accounts, developing messaging and strategies, and maintaining accurate contact information within Salesforce CRM.
  • Experience in professional follow-up for all sales and marketing meetings within the assigned territory.

 

Performance & Growth:

  • Ability to track and measure performance against SAO targets and opportunities progressed to a 40% stage.
  • Willingness to actively participate in skill development
  • Proven track record of meeting all sales objectives and bookings targets, identifying revenue expansion opportunities.
  • Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
  • High level of organization, detail-orientation, and professionalism in all interactions, including delivering sales presentations and product demonstrations.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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