Senior Manager - Threat and Investigations

  • Location:
    Singapore, Singapore
  • Area of Interest
  • Job Type
  • Technology Interest
  • Job Id

Reports to the Sr Director Corporate Security and is responsible for managing the global program dedicated to proactively and reactively investigating threats made to Cisco employees, property and events across the globe, as well as other significant Corporate Security priorities. The incumbent will be responsible for the development and implementation of all global Corporate Security Threat and Investigation program policies and procedures, while ensuring compliance with internal and external policies, data privacy and regulatory frameworks in the regions Cisco operates.

  • Will create an organizational charter for the Threat and Investigations team; write and produce investigative policies, procedures and standards for Corporate Security investigative and threat programs globally, to include the establishment of standardized Cisco investigative forms; will outline strategic and operational frameworks for Cisco Security Operations teams, to address targeted campaigns to proactively identify threats, to fill investigative gaps across the enterprise and to identify, recruit and retain investigative team members.
  • Will manage (either directly or via dotted line) regional based investigative managers tasked with directly administering the Threat & Investigation program and operational activities. Will provide those regional investigators with operational oversight in relation to proactive and reactive investigations involving subjects, victims or targets physically located in their region. Will directly assign investigative leads to the regional investigators and will oversee operational activity.
  • Identify, establish and oversee proactive measures to monitor and assess threats to Cisco personnel, property and events. This includes identifying and utilizing internal and external technological resources and databases to monitor known threats, identify new threats and appropriately investigate those identified persons and/or groups of interest. This will require leveraging of both Corporate Security tools and those resident in other parts of the enterprise, in order to achieve Corporate Security requirements.
  • The Senior Manager will actively monitor for and investigate significant threats made against Cisco Executives, in conjunction with the Corporate Security Executive Protection team. The leader will create policy and training for external facing Cisco teams (Investor Relations, Communications, Marketing and Executive Administrators) on how to identify, react and respond to threats received in their official capacities. In addition, the Sr Manager will investigate or delegate serious, potentially criminal matters, maintained as Corporate Security investigative priorities (i.e. thefts from Cisco properties, damage to Cisco property, threats and/or violence directed towards Cisco employees).
  • Will provide input and review information and reports on various threats facing Cisco personnel, property and events and top conduct risk assessments for those same groups and priorities. This includes working in conjunction with other Risk, Security and Intelligence groups within the Cisco enterprise.
  • Is required to continually evaluate already existing technologies, databases and investigative tools, while identifying new tools to help facilitate and expand the programs efficiency, coverage and ability to proactively identify threats. The leader will design and execute a program to provide Corporate Security proprietary data to other internal investigative groups, as a service function, through technological collaboration or other direct requests. This will also include managing contracts and relationships with external vendors, regular monitoring, oversight and editing of investigative databases and the evaluation of those tools.
  • Acts as the leader for and drive the Corporate Security representation within the Cisco Investigations Working Group – a group dedicated to achieving better collaboration across investigative units within Cisco, determining technological solutions to the sharing of investigative data and ensuring robust deconfliction among investigative units across the enterprise.
  • Will manage the Corporate Security portion of the Cisco Insider Threat/Risk and Trust program, which will require interaction and collaboration with various Cisco units involved in the investigation of Insider Threats, IP Theft and/or Workplace Civility and Violence. As the driving force behind the collaborative effort to bring Cisco investigative units involved within Insider Threat/Risk together, the leader will be required to take initiative in managing and cultivating the program to break down silos and create a singular, enterprise-wide Insider Threat/Risk program.
  • Requires relationship management with internal partners in the Security & Trust Organization, Compliance Investigations, Brand Protection, Workplace Resources, Legal, Government Affairs, Finance, Governance Risk & Control and People and Communities. The position will also require interface with external law enforcement agencies, government officials and private industry counterparts and would benefit from an existing knowledge base of and contacts with those various governmental and non-governmental groups.
  • Will work with internal Corporate Security compliance initiatives to ensure global adherence to Cisco policies and procedures within the Threat and Investigations team. Will drive threat assessment and investigative training for members of the Threat and Investigations team, as well as for Corporate Security staff globally.
  • Will provide support to other Cisco Corporate Security functions, both regionally and globally, for operations management, event and travel risk assessment, executive protection risk assessment and other operational duties as required. Directly support the People & Communities team with professional risk assessments and Personal Security Awareness briefings, related to Workplace Civility and Violence investigations.
  • Personnel management of a diverse and geographically spread team throughout the globe.
  • Requires management and development of budgets and key performance indicators (KPIs) and metrics.
  • This role will include Executive engagement and the holder will need to be comfortable with briefing and discussing security at a senior level within the enterprise.
  • The post holder will earn trust through open and honest communication at all levels, build, empower, grow the team and achieve results, shaping strategy and leading change through productive disruption.
  • Must embrace and act as an ambassador for the Corporate Security brand.
  • Will perform other duties as required to support Corporate Security initiatives and collaboration teams globally.

Education, professional certifications & related experience

  • BA required
  • Masters Degree preferable but not required.
  • Certified Protection Professional (CPP) or other professional certifications a plus but not required.
  • Government or Law Enforcement background helpful but not required. Private sector experience a significant plus, especially in the high tech industry
  • Proven international experience required
  • Travel required; must be willing to travel, sometimes on short notice and occasionally on a weekend

Key skills, knowledges, abilities & success factors

  • Natural leader, credible and knowledgeable in all areas of Corporate Security
  • Comfortable with, and an agent for change
  • Excellent written communicator
  • Aptitude and comfort with analytics and metrics
  • Managerial courage and willingness to express contrarian opinions
  • Strategic thinker who can collaborate across the enterprise for success
  • Familiar with working across cultures and with an international, strategic outlook
  • High integrity and resilient in the face of challenges
  • Emotional intelligence/empathy and a desire to improve
  • Able to multi-task and calm under high pressure situations
  • A working knowledge of security systems and technology is highly desirable

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. 


Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.