Senior DevOps Engineer

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  • Location:
    Boston, Massachusetts, US
  • Alternate Location
    Remote, USA (Eastern Time Zone candidates preferred)
  • Area of Interest
    Engineer - Software
  • Compensation Range
    126400 USD - 222200 USD
  • Job Type
    Professional
  • Technology Interest
    Security
  • Job Id
    1431506

The application window is expected to close on 12/20/2024. 

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The successful applicant will provide ownership of and be performing work in FedRAMP or IL-5 type environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Local candidates in the Boston area that can work hybrid once a week in the office are highly preferred. 

What You’ll Do

As a Senior DevOps Engineer at Cisco in the Security Business Group you’ll be a part of a small, innovative team with a low process, high efficiency culture. The team is working on Cisco Security Cloud Control, previously Cisco Defense Orchestrator, which manages policy and configuration of Security Business Group's firewalls. We are looking for an energetic DevOps engineer to contribute to all parts of our infrastructure stack. The DevOps Engineer will be responsible for the production process, including continuous delivery of features, infrastructure automation, configuration management, high availability, and related tooling. 

Responsibilities

  • Participate as a technical contributor on a fast-paced project team of engineers involved in the development of SaaS security products.
  • Continuously evolve cloud infrastructure, making it more resilient, scalable and secure.
  • Aggressively automate all manual procedures.
  • Research and recommend technologies to help further product goals.
  • Create innovative solutions for complex technical problems.
  • Respond to and resolve infrastructure related escalations.
  • Lead and participate in on-call rotation, rotated through engineering team.
  • Contribute to software development and testing.

Who You’ll Work With

The DevOps Engineer will partner with the engineering organization to converge on common infrastructure setup, tooling and deployment processes and interface with the greater Cisco technical support team.

Who You Are

Minimum Qualifications

  • Bachelor’s degree or higher in Computer Science or a related field
  • 5 + years of DevOps experience
  • Experience running production software in AWS at scale
  • Experience with SaaS deployment and upgrade automation
  • Experience with Ruby, Python, shell scripting or equivalent

Preferred Qualifications

  • Infrastructure automation tools experience with Terraform and Cloud Formation
  • Experience with Linux based systems.
  • Automated application of configuration changes across multi-use environments (dev, test, staging, prod, etc.)
  • Experience developing safe deployment procedure of new product changes across multiple environments
  • Ability to build SaaS monitoring solutions that detect and automatically remediate system faults
  • Knowledge of setting up, configuring, maintaining and evolving a continuous delivery environment using CI tools such as Jenkins/TeamCity/Bamboo/etc.
  • SaaS operations experience with maintenance, escalations & triage
  • Understanding on system security
  • Debugging and troubleshooting experience in a distributed environment

Why Cisco Secure

We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.

Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.

We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!

There are so many amazing reasons to join Cisco. Learn more here!


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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