Senior DevOps Engineer - ThousandEyes

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  • Location:
    Mexico City, Mexico
  • Area of Interest
    Engineer - Software
  • Job Type
    Professional
  • Technology Interest
    Software Development
  • Job Id
    1418103

Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As the world continues its digital transformation and relies more on cloud services and the Internet, the “network,” which is now both public and private, has become a black box our customers cannot see or understand.  

Our Internet and cloud intelligence platform delivers the only collectively powered real-time view of the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service providers identify problems before they impact revenue, damage brand reputation, or halt employee productivity. 

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within the Cisco Networking Business Group and is the Network Assurance solution for Cisco across the Cisco Networking Cloud and Cisco Security Cloud. ThousandEyes is also a foundational component of Cisco’s growing Full-Stack Observability (“FSO”) business. 

About the Role

The DevOps team at ThousandEyes plays a crucial role in ensuring business continuity and enhancing the productivity of developers. Our mission is to establish and maintain secure and efficient systems for managing infrastructure and accounts controlling access to organizational resources. The team provides a seamless experience for all members of the ThousandEyes organization from day one. 

We achieve these goals through the design, implementation, operationalization, and automation of systems and solutions that control and manage access to software applications, the cloud compute they run on, and data within the organization. We are instrumental in shaping the security posture and foundational to the compliance and risk management efforts of the company. 

What You'll Do

You will be joining a newly formed team, presenting a fantastic chance for individuals to make a substantial impact while influencing the future of the organization. The role emphasizes the importance of delivering design proposals, hands-on involvement, and collaboration with peers and the broader ThousandEyes and Cisco IT teams to ensure compliance and alignment with the latest technological trends. 

We are passionate about optimizing our systems and improving the lives of the members of the ThousandEyes organization. 

Qualifications 

  • 6+ years of experience. Master's degree and relevant certifications to this position could be considered as bridging the gap. 
  • Experience with cloud computing platforms (e.g., AWS, GCP) 
  • Experience with infrastructure management tools (e.g., Terraform, Puppet, Ansible) 
  • Proficient in scripting and programming languages (e.g. Python, Go). 
  • Expertise in integrating with managing IAM systems and tools such as DUO, Okta, or others. 
  • Experience with role-based access control (RBAC) and attribute-based access control (ABAC). 
  • Knowledge of security frameworks, compliance standards, and regulations (e.g., SOC2, GDPR, HIPAA). 
  • Excellent software design and development skills. 
  • Excellent communication and interpersonal skills. 

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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