Senior Design Researcher

  • Location:
    Lysaker, Akershus, Norway
  • Area of Interest
    Engineer - Software
  • Job Type
    Professional
  • Technology Interest
    Collaboration, Video
  • Job Id
    1284218

Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.


We are looking for an ambitious Senior Design Researcher to join our design team at an exciting time; we are growing beyond designing award-winning video products to building entire workplace journeys. Watch this video to see where you could be working next: cs.co/uxresearcher (2.38 mins).


Your background

  • More than 5 years of experience in design research.
  • 5 years of higher education in design or social sciences.
  • Proven track record of improving user experiences.
  • Versatile skills in qualitative and quantitative research methods.
  • Experience working with agile development teams.
  • Strong analytical, communication and visualisation skills.
  • Located in Oslo, or willing to relocate.
  • Fluent in English and willing to learn Norwegian if necessary (training costs covered).

Benefits

  • Competitive salary, bonuses, 6 weeks of holiday, 5 days off for voluntary work, your birthday off, family care days, a nice gym, bike shower, great pension benefits, travel/medical/life insurances, wellness offerings and free ice cream.
  • A wide range of social activities, sports groups and events.
  • Cultivate your personal growth and career through mentoring, training and conferences.
  • Make a difference by helping our customers reduce emissions from business air travel: sustainable businesses depend on the quality and adoption of distributed teamwork.
  • Your efforts will reach millions of users around the globe.


What You'll Do

  • As the main authority on design research, work alongside other researchers and service designers across hardware, software and services.
  • Put your full skillset to use by applying methods such as benchmarking, probes, follow-me homes, usability testing, metrics, interviews surveys. Futuring and agenda setting will also be part of the work.
  • Make it easy for leaders to align over research.
  • Take cross-functional teams out into the field to share our customer's experience first hand.
  • Spend around 20% of the time on local and international customer visits.


About you

You have a genuine curiosity about people, and are a good listener. You’re happier out in the field talking to customers than sitting at your desk with headphones on. You’re comfortable standing in front of people, telling an inspiring story or running a high-energy workshop. You know how to move people from insight to action. You see things through, follow-up on implementation, and you don’t give up easily.


About Cisco

Cisco has more than 71 000 employees, and at Lysaker we are around 400 people focusing on high-end collaboration products and services (https://www.webex.com/video-conference-equipment.html). We have vast opportunities for innovation through relationships across the company.

In 2019, we made it to the worldwide 1st place of "Great Place to Work". Yay! And we care deeply about diversity and sustainability.


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