Senior Cloud Engineer FedRamp

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  • Location:
    San Jose, California, US
  • Alternate Location
    Atlanta GA, Ann Arbor MI, Austin TX, Boston MA, Fulton, MD, RTP NC
  • Area of Interest
    Engineer - Software
  • Compensation Range
    126400 USD - 222200 USD
  • Job Type
    Professional
  • Technology Interest
    Security
  • Job Id
    1440123
Application window is expected to close by 06/13/2025. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.



Note: The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.



Meet the Team

Cisco Cloud Security is a leading provider of network security services, enabling the world to connect to the Internet confidently on any device, anywhere, anytime. We build and operate highly available and distributed cloud-delivered security solutions critical to the success of the next wave of innovation in the security industry.



Your Impact

As a Site Reliability Engineer, you'll be operating the next generation of Cloud Security suite products in our Federal running in an AWS GovCloud-native environment. This charter enables Umbrella to expand its access to the US government and other public sector market opportunities. Our current focus is on the platform's FedRAMP (Federal Risk and Authorization Management Program) authorization.

You will own the production environment from top-to-bottom, from deployments, through observability and incident response. You'll work with customer support, our partners as well as the developments to keep our services running smoothly. This includes: responding to alerts, running and improving our playbooks and streamlining our processes to improve efficiency.

As an engineer within Umbrella's FedRAMP SRE, your success in this role is highly reliant on your ability to learn quickly.

Your typical day will vary, but this is what you will be doing:

Developing and maintaining complex infrastructure
Building platforms that provide key services to internal and external collaborators
Designing solutions for scalability and reliability
Ensuring compliance with security controls
Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing, and resiliency throughout the stack.
Triaging, solving, and addressing production problems in every layer of the stack
Collaborate with other engineers on the team to cultivate sound engineering principles and represent our engineering values


Minimum Qualifications:

4+ years administrative experience in enterprise-grade AWS infrastructure
Experience with incident response and release management
Operational experience with a focus on continuous delivery and deployment (CI/CD) and cloud automation
2+ years of Linux systems administration experience, to include troubleshooting
Kubernetes experience, EKS preferred


Preferred Qualifications:

Experience to include building, maintaining/troubleshooting and monitoring Kubernetes clusters. Experience with Helm charts is highly desired
Experience and/or knowledge with the Grafana suite; Experience with Infrastructure-as-Code tools like Terraform, Ansible, CloudFormation, etc
Strong Jenkins experience, to include troubleshooting; Debugging application and infrastructure intex cloud environment
Experience working with end-users and technical support on customer concerns, and cllaborating with development teams to resolve issues efficiently.
Strong security and networking skills working with tools like: wireshark, tcpdump, Nmap
Scripting skills in Golang, Python, and bash
Ability to participate in a 24/7 on-call rotation.


Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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