Security Engineer

  • Location:
    Berlin, Germany
  • Area of Interest
  • Job Type
  • Technology Interest
    Cloud and Data Center, Networking, Security
  • Job Id

While reading our job description, please remember - we understand from experience that not ticking every box on the skills sections stops many from applying. You should apply if you feel you are the right person for the job and have the aptitude to learn and deliver results

Cisco's operational support organization is responsible for supporting the governmental service provider in its service provision. You will be part of a newly founded team handling all service requests for our customer and enabling them to move forward in their digital transformation. All Cisco products and services are your daily business and you act as a translator between technology and transformation.
Developing and expanding our technology framework and bringing operations to a state-of-the art service is part of our DNA.
In this interesting multiverse we are expanding our team. Service is a key concern of our customers and
an investment area for Cisco. Does this sound intriguing to you? Welcome to Cisco.
Drive adoption of Cisco technology within the customer.

What You'll Do

As Security Operations Engineer you will be responsible for handling all service requests and incidents that arise for our customer in their Cisco security environment. You will play a significant role on their road to excellence in operations. Your analytical skills will help identify, manage and mitigate security events for the customer. Your daily work is very diverse and there will be a lot of room for you to shape your day.

Your tasks include:

  • Accompanying the customer in incident detection, analysis and response.
  • Monitoring the alert queue continuously.
  • Triages security alerts.
  • Monitors the health of the security sensors.
  • Collecting data and context necessary to initiate Tier 2 analysis.
  • Examining security issues to support Tier 2 analysis.
  • Implementation and validation of pre-defined security concepts and rules set.
  • Cooperation with Tier 3 engineers to develop and optimize security policies and rules set.

Who You'll Work With
Operations support for our customers is driven by a small team located in Berlin. The team is looking for a highly motivated colleagues, who are willing to embark on our journey in shaping the customer operations support in Germany.
Who You Are
In addition to your ability to work as a team member in a cross-functional and collaborative environment, you possess:
BA/BS degree, typically in computer science or similar experience

  • 4+ years of professional experience in IT
  • CCNA basic education, Cyberops Associate (or higher i.e. CCNP Security)
  • Automation skills (i.e. Python)
  • Linux knowledge
  • Organizational, planning and documentation skills
  • Communication and team work also in a non-technical manner to ensure mutual understanding.
  • Ability to structure yourself in a complex environment to serve time constraints.
  • Willing to understand new areas and follow IT development.
  • Knowledge around SIEM
  • Willing to work out of business hours.
  • Willing to qualify according to new technologies (certification, trainings)
  • Fluent in German and in English speaking, reading, and writing.

Our Benefits 

Get ready to join Cisco, where we prioritize a positive work environment and team support. Our benefits package includes:-

• Wellness: We offer global support for your physical, mental, and financial health, including five wellness learning paths and the Cisco Mind Set mindfulness program

• Support Services: We're here to support you with assistance for services such as childcare and elder care, along with counseling, personal support, and access to expert medical opinions for complex health matters.

• Work-Life Benefits: We've got perks to simplify your life, including thoughtful resources for parents. And for growing families, we celebrate your journey with a special gift.

• Time Off: Take advantage of PTO, extra personal time, birthday leave, and emergency time off to maintain a healthy balance.

• Volunteering: Make an impact with 10 paid Time2Give days to support your favorite causes.

• Rewards: Enjoy stock discounts, monetary recognition for great work, and referral bonuses.

• Professional Growth: Boost your career with our extensive training and development opportunities.

Cisco is more than a company—it's a place where your career can thrive in an exciting and fulfilling environment.

Why Cisco 

If you are looking for involvement in crafting the strategic direction of Cisco and Customer Experience, we have a place for you, #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

Be you, with us!       #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.