Sales Operations Manager - Cloud and AI Sales

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  • Location:
    Offsite, RTP, North Carolina, US
  • Alternate Location
    Candidates from any U.S. location are eligible to apply and will be considered.
  • Area of Interest
    Business Strategy and Operations
  • Compensation Range
    101500 USD - 134000 USD
  • Job Type
    Professional
  • Technology Interest
    Cloud & AI (DCN & Compute)
  • Job Id
    1440966

The application window is expected to close on: 6/13/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

When you work with us, you'll be part of a highly empowered collaborative team who's passionate about growing Cisco's Cloud and AI (CAI) infrastructure business.


Your Impact

We need a highly organized and proactive Sales Operations Manager to join the Cloud & AI Sales Enablement team. In this role, you will lead the planning, execution, and operational management of global sales programs that support our CAI go-to-market strategy. This includes cross-functional collaboration with internal stakeholders and external vendors to ensure all campaigns are completed on time, within budget, and aligned with strategic objectives.

  • Develop and manage the 6-month global sales campaigns execution plan in partnership with platform, AI, and geo activation leads.
  • Collaborate with internal stakeholders to align demand generation and enablement activities with business goals and strategic priorities.
  • Lead vendor engagement, including scoping deliverables, acquiring Cisco-compliant Statements of Work, and ensuring alignment with campaign objectives.
  • Own the procurement process by submitting SOWs through Ariba/SmartBuy and handling the purchase requisition through purchase order (PO) completion.
  • Execute sales program milestones, ensuring campaigns launch on time and meet defined performance benchmarks.
  • Oversee post-activity processes, including gathering proof of performance, processing invoices, and managing approvals via internal systems.

Minimum Qualifications

  • 3–5 years of experience in demand generation, campaign management, or marketing operations.
  • Experience working in a large matrixed organization, preferably in the technology or SaaS sector.
  • Strong knowledge of marketing automation tools and procurement systems (e.g., Ariba, SmartBuy).
  • Proven ability to manage multiple projects, vendors, and stakeholders simultaneously.
  • Excellent organizational, communication, and problem-solving skills.

Preferred Qualifications

  • Familiarity with Cloud and AI technologies is a plus

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.


Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.


Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.  

 

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.   

 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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