Sales Enablement and Operations Lead

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  • Location:
    Offsite, RTP, North Carolina, US
  • Alternate Location
    EST or CST
  • Area of Interest
    Business Strategy and Operations
  • Compensation Range
    101500 USD - 134000 USD
  • Job Type
    Professional
  • Technology Interest
    Networking
  • Job Id
    1445037
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Who You’ll Work With

Join the team leading the Americas Managed Services and XaaS Strategy and Planning within the Partner Organization. In this role, you will contribute to leading change management initiatives, improving stakeholder engagement and development, event planning and crafting how our organization is represented externally. You will also support the creation of communications strategies and selling tools to enable success across our teams. You will have the opportunity to work in a cross functional model with numerous Cisco Sales and Channel organizations.

What You’ll Do

In this position you will work with the Global and Americas Partner organizations as well as Sales to lead change management and communication initiatives across various groups including development of collateral and assets for partner managed services and as-a-Service offers. You will work closely with the subject matter experts across many organizations within Cisco in the development of these materials and training as needed. 

You will be expected to:

  • Co-create collateral catering to several different role types across Cisco’s sales and channel organization.
  • Orchestrate roll-out and adoption of assets across the Americas.
  • Develop and maintain SharePoint presence including published assets and metrics.
  • Implement communication vehicles such as newsletters and announcements.
  • Deliver “one to many” training presentations (live and virtually).
  • Maintain current knowledge roadmap for Cisco’s partner managed and XaaS offers, buying & channel programs.
  • Develop and manage sales contests.
  • Plan and program-manage select partner events (typically 1–2 annually), overseeing all aspects including venue coordination, speaker engagement, agenda development, and dining logistics.

Who You Are

  • You are comfortable leading sales enablement content development and delivery, coordinating feedback and iterating as needed.
  • You are comfortable navigating corporate events and collaborating across teams.
  • You can execute on your own when needed but eager to lead cross functional and multi-company teams to scale and extend your impact. 
  • You can effectively manage and progress multiple projects, tracking deliverables while effectively communicating status 

Minimum Requirements

  • 4+ years total work experience at a top technology company in a sales enablement and/or operations role.
  • Experience in content creation, packaging and delivery.
  • Experience in developing social media strategies.
  • Experience in coordinating corporate events.
  • Advanced Microsoft excel and PowerPoint skills.

Preferred Requirements

  • Knowledge of managed services business models across a range of technical domains; direct experience in network, security, data center and applications a plus.
  • Formal education and instructional development experience.
  • Excellent presentation and program management skills.

Why Cisco

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Cisco is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. 

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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