SFDC Architect

  • Location:
    San Jose, California, US
  • Area of Interest
    Information Technology
  • Job Type
  • Technology Interest
    Cloud and Data Center
  • Job Id

AI Business Architect, Grade 8

Who We Are 


Today’s challenging business environment is more than that – it’s a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us.  


The Digital Enterprise Solutions team is changing the way we run Cisco’s operations by improving the power of technology, the best of business processes and outstanding data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together! 


What You'll DoAs an SFDC engineer:  

The person we're looking for shares our passion about delivering data science in enterprise platforms. This means the person is responsible for implementation side of enabling the data science solution in the platformIt means keeping up to date on the ever-evolving technologies for platform architecture and data science to run POCs, pilots, and scale to production within Cisco globally. And it means working collaboratively with a broad range of people both inside and outside the company such as third-party vendors. This can include our data privacy office, InfoSec, data scientists, IT, and different business stakeholders.  


Who You'll Work  With 

You’ll be part of the Enterprise AI organization within Cisco’s Data & Analytics Office. You’ll work with data scientists, product managers, IT, and sellers to guide the organization to producing effective solutions to critical sales problems.  


Who You  Are 

  • You are comfortable with ambiguity and autonomy  

  • You have tremendous initiative to close the gaps you see.   

  • You are relentless to get to the bottom of why something doesn’t turn out the way you expected.  


We are seeking high-energy and qualified candidates who possess the following skills and experience: 

  • Excellent communication skills  

  • 4+ years of experience in the tech industry, with specific experience working in IT, platform automation, data science, data analytics or operations  

  • 2+ years of experience using Salesforce.com, Service Cloud, and related products like Marketing cloud, Commerce Cloud, Community Cloud  

  • Experience with 3rd partner sales tools a plus (e.g. Anaplan, Oracle) 

  • Experience with Einstein Analytics  

  • SOQL/SQL and Tableau Desktop Specialist certification 

  • Exceptional leadership, writing and presentation skills  


Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!