Regional Manager - Global Staffing Administration

  • Location:
    Dalian, Liaoning, China
  • Area of Interest
    Human Resources
  • Job Type
  • Technology Interest
  • Job Id

What You'll Do
As the regional leader of Hire & Engage administration and the team driving critical steps in the hiring process, you will co-create the candidate experience for every applicant and new hire at Cisco. You'll lead a team of energized coordinators and subject matter experts that schedule job interviews, process offers and onboarding forms, and prepare candidates and hiring managers for a successful first day. You'll also own critical relationships with Join & Connect (Talent Acquisition) recruiters and hiring managers. Ensuring this ecosystem of stakeholders, candidates, and coordinators work together to provide an optimal candidate experience is job #1. You'll also be part of a global team seeking to uplevel these services across the world.

Who You'll Work With

Hire & Engage Administration is the gateway for all who begin a career at Cisco.  We engineer each candidate’s earliest experiences with Cisco by facilitating job interviews, new hire coordination, offers, and onboarding to ensure an exceptional experience and legal compliance in hiring. 

Our mission is to enable Cisco to acquire world-class talent by delivering an EXCEPTIONAL hiring experience

Who You Are
• You have a passion for customer service and are committed to ensuring every Cisco candidate has an exceptional experience
• You have demonstrated how to lead and motivate a team to work in a fast-paced and agile environment
• Partnership comes naturally to you
strong relationships with your stakeholders is a key measure of your success
• Your natural curiosity makes you proactive in finding answers to questions that others haven't yet thought to ask
• Innovation drives you to continually ask: "is there a better way?"
• Ability to handle highly complex issues and bring to successful resolution
• Ability to partner with various stakeholders to resolve complex problems
• Ability to influence senior leadership
• Ability to troubleshoot, brainstorm, and apply continuous improvement methodologies to improve processes
• Excellent customer service skills
• Self-starter and strong problem-solving skills
• Strong written and oral communication
• Excellent collaboration and teamwork
• Excellent presentation skills
• Provides coaching and constructive feedback to team members and partners to improve processes and team operations
• Ability to successfully manage multiple competing priorities simultaneously
• Executes on deliverables in the agreed upon timeframe
• Demonstrates critical thinking, sound judgment and a pragmatic approach to decision making
• Experience with developing metrics and KPIs with data analysis insight

Minimum Qualifications
• 5-8 years of experience in a related field; customer service and/or recruitment preferred.
• Bachelor's degree
• Proficiency with Microsoft Excel, PowerPoint, and Outlook and able to learn new systems and tools
• English and Mandarin language fluency required. Basic Japanese or Korean is a plus.

• Flexibility in work schedule may be requested


Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.