Production Engineering Technical Lead | Kubernetes, Microservices (Development in GO/Python), CI/CD | 12-16 years

Apply
  • Location:
    Bangalore, India
  • Area of Interest
    Engineer - Software
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1439945

Meet Your Team

DevX (Developer Experience) group is the central team responsible for building critical software that enables over 10,000 engineers to globally deliver Cisco’s flagship products. Through continuous innovation and delivery of solutions that support all phases of the product life cycle, we strive to accelerate the pace at which Cisco delivers value to our customers with high quality. And we do this at high scale that involves billions of lines of code across all our products. By bringing development and customer context together to derive valuable insights, we believe we can fundamentally transform how Cisco builds, tests, and releases software.

We’re a group of engineers, technologists, designers, and more building products and capabilities that are simple to use and easy to manage. We seek forward-thinking, committed team members who are passionate about new innovative way to deliver value to customers. Surrounded by intelligent and creative people who are determined to innovative products and services.

We are looking for an inspiring innovator, mentor, and coach who is conversant and passionate about emerging opportunities to be part of a software development team, building the Next Generation Service for our fellow Cisco Engineers. Help us design, build and deploy a microservices-based private cloud, delivering state-of-the-art: opensource, 3rd party and custom-designed applications for our users. We are at an exciting stage of this journey and looking for a passionate, innovative and action-oriented engineering leader who wants to be part of the team building a Next Generation Developer Experience at Cisco.

Your Impact

We are seeking an experienced and highly motivated Production Engineering Technical Lead to oversee the development, optimization, and maintenance of our production systems. The ideal candidate will play a key role in ensuring system reliability, scalability, and performance while collaborating with cross-functional teams to drive technical excellence.

Minimum Requirement

  • Design, implement, and maintain scalable, highly available, and fault-tolerant systems in cloud environments
  • Optimize the performance, cost, and efficiency of cloud infrastructure by leveraging cloud-native tools and services.
  • Supervise infrastructure and applications to ensure optimal performance, availability, and security.
  • Troubleshoot production issues in infrastructure platforms, applications, and services, including root cause analysis and resolution.
  • Implement automated monitoring and alerting to identify performance bottlenecks and downtime before it impacts users.
  • Collaborate with Devx application teams to automate and streamline the deployment of applications and updates to production environments using CI/CD pipelines.
  • Ensure smooth and efficient release management, including managing environment configurations and ensuring minimal downtime during production releases.
  • Maintain version control and manage rollback strategies for production releases.
  • Participate in on-call rotations to provide 24/7 production support for critical incidents in the cloud platform.
  • Lead incident management processes, including troubleshooting, escalation, and resolution of production issues.
  • Document incidents and solutions for future reference and continuous improvement.

Minimum Qualification:

  • BS/MS in Computer Science
  • At least 12+ years of experience includes years of experience in production engineering, site reliability, or a similar role.
  • In-depth experience with Container platforms such as Google Anthos.
  • Strong understanding of networking, containers (e.g., Docker, Kubernetes), microservices architectures and distributed systems. Proficient in CI/CD tools (e.g., Jenkins, ArgoCD) and version control systems (e.g., Github).
  • Strong understanding of CI/CD pipelines, observability (monitoring, logging, tracing), and incident management frameworks.
  • Excellent problem-solving skills, with the ability to diagnose and resolve complex production issues.
  • Strong communication and leadership skills, with a track record of driving technical initiatives.

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, cultivate belonging, learn to be advised allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reinvent their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Share

Apply