Product Quality Engineer - 8+ year Experience in Quality, Electronics manufacturing assembly & Test Technologies

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  • Location:
    Bangalore, India
  • Area of Interest
    Supply Chain
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1421661

Why You'll Love Cisco

Everything is converging on the Internet, making networked connections more relevant than ever before in our lives. Our employees' progressive ideas impact everything imaginable - from entertainment, retail, healthcare, and education, to public and private sectors, thoughtful cities, sensible cars, and everyday devices in our homes. Here, that means you'll take creative ideas from the drawing board to powerful solutions that have real world impact. You'll work with Cisco leaders, partner with experienced mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Cisco tops the 26th annual Fortune 100 Best Companies to Work For list in 2023 for the third consecutive year. Come prepared to be inspired.

Product Quality Engineering's (PQE) vision is to Deliver quality products and solutions to our customers to meet their quality expectations from day one.

PQE is the Trusted Partner within Supply Chain Operations ensuring Quality is a Competitive Advantage by driving End-to-End Quality Management and Improvement.

As a member of the Product Quality Engineering (PQE) team, the candidate will be assigned specific Cisco product technologies and utilizing their EE or CE background will deliver solutions that improve product quality.

The PQE will be responsible for New Product Introduction Quality, Factory Quality, and Field Quality, as well as driving systematic quality improvements, while working in close engagement with internal partners and external customers. PQE Responsibilities include:

  • Ownership of product quality for assigned product family.
  • Factory Yield performance management to factory quality goals.
  • Ensure New Product Introductions meet quality requirements through phase gate reviews.
  • Perform data analysis to detect subtle trends and identify root causes to drive continuous improvement activities and increase Customer Satisfaction.
  • Manage quality issues to resolution through a fault isolation, root cause, and corrective action / preventative action (CAPA) process.
  • Work with cross-functional teams to provide quality information and make recommendations.
  • Response and closure to Customer critical issues.
  • Be the voice of Customer and champion Quality in a dynamic environment
  • The person in this position will be required to serve as a Team Leader for key projects, and also serve as a key contributor in multiple cross functional teams.
  • Act as a Technical contributor with the ability to communicate complex technical details.
  • Constantly look for and identify systemic process improvements across multiple Business Units thinking "Out of the Box".

Your responsibilities will include:

  • Desired Degree: Bachelor's Degree (BE/B’Tech/etc) or Equivalent industry experience
  • Desired Major: Electronics & Communication or Computer Engineering or equivalent
  • Preferred 8+ years Experience in Quality, Electronics manufacturing assembly and test technologies
  • Data driven analysis skills a must
  • DMAIC/Six-Sigma methodology Knowledge a plus
  • Effective cross-functional communication (verbal and written). Excellent interpersonal, team skills and presentation skills. Collaborate with internal and external executives via executive summaries and project status overviews.
  • Strong background in problem solving, decision-making, and influencing. Ability to influence key business or technical strategies that have cross-functional impact and/or significant worldwide impact.
  • Ability to effectively drive and implement new processes, process improvements, corrective preventive actions.
  • Ability to lead multiple technical projects. Demonstrated ability to meet deadlines, handle programs, and lead teams.
  • High level of motivation and energy.
  • Ability to work independently.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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