Product Manager

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  • Location:
    Offsite, Boston, Massachusetts, US
  • Area of Interest
    Security
  • Compensation Range
    131800 USD - 188800 USD
  • Job Type
    Professional
  • Technology Interest
    Security
  • Job Id
    1430598

Application Window is expected to close on 11/21/2024


What You'll Do

The Cisco Identity Intelligence team (part of Duo) is seeking a driven, energetic Product Manager to grow the core capabilities of our Identity Security and Analytics Platform. 

As a product manager, you enjoy thinking through what it takes to build a world-class offering, you know how to communicate with all the key team members (engineering, sales, marketing…), and you can generate market and customer adoption. In this position, you will help drive growth by defining product features and making sure they are tuned to the market and to our customers.


Key responsibilities include:

  • To understand customer problems and requirements and be their voice internally.
  • Collaborate with engineers, designers, researchers, product managers, sales, customer success, support, and other team members to understand problems, capture new ideas, and systematically prioritize the most important projects.
  • Build a product vision and strategy.
  • Build and maintain a prioritization framework based on objective data.
  • Produce concise business case documents, presentations and product requirements to enable effective product investment decisions.
  • Evangelize product strategy internally (e.g. with sales, engineering, and other product organizations) and externally with customers and partners.
  • Own cross-functional interactions for your area of the product including Sales, Customer Success and Support.
  • Identify and present innovative and creative product solutions.
  • Conduct market analysis, competitive analysis and translate it to product direction.
  • Research, write and validate requirements and resulting product features with customers to ensure success.
  • Balance business and user needs with technical constraints - discover the true requirements behind feature requests, recommending alternative approaches, and lead and inspire engineering efforts to meet objectives.
  • Produce case studies, white papers, presentations, and other materials to help evangelize the product


Who we are

Cisco Identity Intelligence (part of Duo) empowers security operations, identity and access management, and governance and compliance teams with a powerful platform to detect and respond to workforce identity threats quickly and at scale. By bringing together an organization’s identity sources into a single solution, it saves teams hundreds of hours each month in the investigation and remediation of identity threats and vulnerabilities. 

As part the Cisco Security portfolio, Identity Intelligence provides a common layer to infuse identity security in all environments.


Who You Are

Product Managers play a highly visible role in the company and are critical to the development and execution of the product strategy. We deliver the best experience for our users. As the product expert, you excel at prioritization, collaboration, and communication, while being accountable for scalability, availability, and quality.


Minimum Qualifications

  • 2+ years product management experience in a customer facing role.
  • 2+ years working directly with engineering and design teams to plan, develop, and deliver multi-tenant SaaS products.


Preferred Qualifications

  • 5+ years of product management experience with at least 3 years of experience building B2B SaaS products
  • Technical background (computer science degree or software engineering experience)
  • Familiar with user authentication/login flows and associated technologies, identity and access management, and security
  • Experience interpreting cyber security standards, such as NIST and translating them into technical requirements and supporting-customer audits.
  • A track record of defining product success metrics and prioritizing feature development using them.
  • Direct experience with external technology vendors and cloud partners driving feature requests and applying their expertise to deliver Duo's platform roadmap.
  • Ability to use data to drive decision-making while managing requests from different groups, including customers, partners, internal teams, and others.
  • Excellent presentation and written communication skills, with the ability to articulate positioning and technology to technical, sales, and executive audiences



Why Cisco Secure

We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.

Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.

We're proud to be the Best Small and Mid-Size Enterprises Security Solution Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!

There are so many amazing reasons to join Cisco. Learn more here!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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