Product Manager - IP Phone team

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  • Location:
    Richardson, Texas, US
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Compensation Range
    130600 USD - 182200 USD
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1449736

Cisco's Collaboration Devices team is seeking a driven Product Manager to join the IP Phone team. Our customers use Phones to run their business. Each customer has different use cases and different requirements. We work closely with those customers to understand what those use cases are and provide solutions that will meet their needs.  

In this role, you will collaborate with other product managers, engineers, designers, Cisco sales teams, Cisco partners, and customers to enhance and support existing products and develop new products. You will develop broad technical knowledge across the entire Endpoints product line, deliver high-impact presentations, and have a passion to continuously improve the entire product line. You will work closely with the Webex Calling and other Cisco product teams to build and deliver complete customer solutions. 

Responsibilities Include 

  • Focus on understanding customer needs, incorporating feedback, and identifying opportunities to deliver the greatest value 

  • Work with large Service Providers to onboard them with Cisco Voice and Video phones, making them a key channel for our products. 

  • Use our Migration tools to help customers move from Onprem to the Cloud, enabling our Calling platform business to grow faster. 

  • Collaborate with Devices product managers and marketing team to develop product positioning and messaging that resonates with the Cisco sales teams, Cisco partners, and Cisco customers 

  • Work with Product Managers and Engineering teams across the Devices team, the Webex Calling team, and other Cisco product teams to investigate feature and platform innovations that help deliver innovative customer solutions. 

  • Showcase our product portfolio and technology through presentations and demonstrations, and share our vision with customers, prospects, and customer-facing teams throughout all of Cisco 

  • Provide product presentations and training to Cisco sales teams and partners 

  • Support key customer engagements 

  • Use AI to innovate and create impactful solutions that meet evolving customer needs. 

  • Incorporate AI into daily operations to optimize productivity and improve decision-making 

  • Continually challenge yourself to stay knowledgeable in a quickly evolving field 

Who You'll Work With 

  • You will collaborate with Collaboration Product Managers, our GTM team, TMEs, engineers, Cisco sales team, Cisco partners, and Cisco customers.   

What we're looking for: 

  • Experience working with devices, including a deep knowledge of the various device technologies, and how devices integrate with Calling Infrastructure and other Cisco products 

  • User insight and empathy with our users and the daily problems that they face 

  • Bringing creativity to solve complicated problems in unexpected ways 

  • Easily communicate complicated concepts to non-technical audiences, and comfortable presenting to groups of all sizes and seniority levels 

  • Knowledge of large Service Providers and their channel to market. 

 

 

 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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