Product Designer, Data Science & Engineering - Duo Security
Location:Austin, Texas, US
Alternate LocationUS Remote
Area of InterestUser Experience Design
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
Duo + Cisco = Disco
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We’re transforming security from the ground up by solving the world’s most pressing geopolitical challenge — safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We’re kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that’s why we’re the most loved and trusted name in security.
About the team...
Our team is creating meaningful impact in a world of data breaches and hacked passwords. We also have a lot of fun doing it. We love learning from our customers through our research practice. Our project work and design systems span mobile and web interfaces. The team is highly collaborative and works closely with engineers and product managers. We are at an exciting moment in our growth. Now, as part of Cisco (Duo was recently acquired) we have the resources and reach of a global company while we keep our super fun culture.
Security doesn’t have to be scary or complex. Design is at the core of Duo's mission: Democratize security by making it simple, effective and easy to use.
A Product Designer at Duo…
Thinks deeply about user experience and applies business rationale to inform their designs.
Collaborates closely with Project Managers, Engineers and others to bring a unique design-centric perspective to the table.
Plans and performs design research with customers and shares findings broadly across the organization.
Creates design solutions that scale for the future, but understands the technology constraints of now.
Inspires and leads the team toward real business outcomes, while living our "kinder than necessary" value.
In this role you will…
Perform end to end design for data-driven, multi-quarter initiatives at Duo
Participate in extensive user research, from planning to synthesis
Design new product features and enhancements that align with the business's top priorities.
Design solutions for an ecosystem of end-user touchpoints and administrative interfaces.
Play an active role in advocating for a Human-Centered Design process and creating a collaborative environment.
Facilitate and lead customer research studies and ‘level-up’ your project team with user insights and understanding.
Experience you bring includes…
Understanding of interaction design with examples of complex applications you have worked on
Synthesizing/analyzing data and research into actionable insights that inform strategic decisions and design solutions.
Using principles of visual design and information architecture to create easy to use and intuitive user interfaces
Identifying research needs, undertaking research studies and crafting a story around research to educate partners
Creating documentation and deliverables to enable a common understanding of design goals and timelines
Effectively communicating with partners across Product Design and feature teams
Defining and tracking goals and success metrics for projects
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.
And if this role is exciting to you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.