Principal Product Manager (AI Productivity)

  • Location:
    San Jose, California, US
  • Area of Interest
    Engineer - Software
  • Compensation Range
    225000 USD - 325300 USD
  • Job Type
    Professional
  • Technology Interest
    AI or Artificial Intelligence
  • Job Id
    1447437
  The application window is expected to close on September 22nd.
NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet The Team
The Cisco AI Software & Platform Group incubates and delivers Generative AI based solutions to reinvent Cisco's existing Products and how customers harmonize with them. Our Group is also introducing new offerings that help customers roll out Generative AI at scale while doing so responsibly. Ultimately, we are doing so through internal platforms that unlock the benefits of this technology for Cisco teams and partners across our Security, Enterprise Networking, and Splunk portfolios.

Your Impact
We are launching a ground-breaking internal AI initiative to unify and supercharge the sales experience across Cisco. Our vision is to consolidate critical tools, marketing collateral systems, and more—into a single intelligence layer that gives every seller real-time, contextual information for every deal. We are seeking a Principal Product Manager with deep expertise in AI for productivity and work to lead this effort from strategy to execution. You’ll shape the next generation of AI-powered enterprise productivity inside one of the world’s largest technology companies. This is a high-visibility role with direct impact on Cisco’s revenue engine and a mandate to innovate at scale.
  • Be responsible for the platform vision and strategy for a single management pane that unifies Cisco products and third-party integrations.
  • Define APIs and data contracts that enable secure, real-time information flow and contextual recommendations.
  • Lead AI-native experiences: recommendations, autonomous remediation, natural-language, and agentic workflows that learn from practitioner actions.
  • Deliver experiences that give salespeople deal-specific intelligence at their fingertips—from call summaries and opportunity scoring to the best marketing content for each stage of the customer journey.
  • Ensure the platform adapts to different sales motions (enterprise, mid-market, channel) and supports global scale.
  • Validate with stakeholder teams; set adoption, and TTV targets; instrument the platform for actionable metrics.
  • Build cases and pricing/packaging proposals with Finance, Legal, and GTM; enable field, CX, and partners for launch.
  • Run alpha/beta/GA programs; lead backlog and phased delivery across multiple teams; ship value continuously.
Minimum Qualifications
  • Bachelors + 15 years of related experience, or Masters + 12 years, or PhD + 8 years in product management (or equivalent), including platform or cross-portfolio products.
  • Confirmed delivery of multi-product or ecosystem platforms (APIs, data models, identity/policy, extensibility).
  • 3+ years building AI-powered product experiences (e.g., retrieval-augmented assistants, recommendations, or automation).
  • Proficiency with cloud architectures (multi-tenant SaaS, microservices, data pipelines, eventing) and observability/security basics.
  • Strong partner leadership across engineering, design, CX, sales, partners, and executive forums.
Preferred Qualifications
  • Background spanning networking, security, observability and lifecycle management at enterprise scale.
  • Experience with policy engines, automation/orchestration, and agentic workflows.
  • Proficient in defining critical metrics and running evidence-based roadmaps.
  • Background in sales technology (CRM, sales enablement, or marketing automation).
  • Experience building products for large, distributed sales organizations.
  • Familiarity with data governance and enterprise security requirements.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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