People & Communities Representative, Malaysia

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  • Location:
    Kuala Lumpur, Malaysia
  • Area of Interest
    Human Resources
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1424259

People & Communities Representative (Country HR Representative)

What You'll Do

The Country HR Representative will provide HR operations and administration support in APJC.

In this role, you could be working on delivering a number of core activities:

  • Support new employee onboarding, ensuring a successful and compliant start in the new role or location.
  • Support our employees in complex life transitions and escalations, creating moments that matter by helping them connect to the most appropriate benefit or policy to support them and their families.
  • Support employee data collection, based on local requirements, for benefits and compensation purposes from day one.
  • Provide support with local expertise for a variety of programs conceived and driven by HR.
  • Proactively maintain compliance calendar and data associated with each compliance report, satisfying legal requirements to minimize risk to Cisco. 
  • Provide an outstanding employee experience by coordinating (directly or indirectly) the entire benefits lifecycle for an employee.

 

Who You'll Work With

You will work under direction of the Country Support leader for APJC and be a member of the HR Country Team aligned to ASEAN and ANZ.

You will partner very closely with broader HR teams and HR specialists, including Shared People Support, Global Staffing Administration, Employee Mobility, Acquisitions, Benefits delivery team and with Payroll.

We are an agile team of HR professional experts across the globe. We are a vibrant and passionate team, always looking for ways to do things differently and ensure a seamless people experience—contributing to what makes Cisco the best place to work in the world. This team brings together local & global communities into one dynamic team that can help elevate our people local experience in the best hybrid work environment.

 

Who You Are

Required Skills and Experience:

  • Previous experience in HR administration/operations for ASEAN
  • Subject matter expertise or strong curiosity about local employment law and culture
  • Fluent English language is required.
  • Applies knowledge of benefits and other human resources-related policies and programs for effective and accurate resolution.
  • Ability to handle highly complex issues and bring to successful resolution.
  • Excellent customer service skills.
  • Self-starter and strong problem-solving skills.
  • Strong written and oral communication in English.
  • Excellent collaboration and teamwork.
  • Ability to successfully manage multiple competing priorities simultaneously.
  • Executes on deliverables in the agreed upon timeframe.
  • Demonstrates critical thinking, sound judgment and a pragmatic approach to decision making.

 

Why Cisco

Cisco Systems is the worldwide leader in networking for the Internet. With over 75,000 employees in 115 countries, Cisco's networking solutions connect people, computing devices and computer networks, allowing people to access or transfer information without regard to differences in time, place or type of computer system.

At Cisco, each person brings their uncommon talents to work together and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything - people, process, data, and things - and we use those connections to change our world for the better.
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us!

 

 

#WeAreCisco 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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