Partner Program Business Development Manager

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  • Location:
    Offsite, RTP, North Carolina, US
  • Alternate Location
    Remote
  • Area of Interest
    Project or Program Management
  • Compensation Range
    128300 USD - 191500 USD
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1450741

Partner Program Business Development Manager (Global Extended Terms Financing & Cisco 360)

The application window is expected to close on: October 28th, 2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. 

Meet the team:

The Cisco 360 Partner Program team is a global, fast paced, and innovative group crafting both the present and future of the Cisco 360 Partner Program for our partners and distributors. Our mission is to deliver value, profitability, and new opportunities, ensuring our partners and distributors have an outstanding experience. This role is part of the Partner Engagement team, which designs and manages partner incentives and benefits. The focus is on deepening partner relationships, optimizing sales alignment between Cisco and our partners, and helping partners adapt smoothly to any changes.

Your impact:

The ideal candidate has extensive experience in financial analysis and forecasting, as well as in building, managing, and leading global programs with partners and distributors. They are skilled at developing and managing program rules and making iterative updates as needed. The candidate excels at working cross-functionally with a global set of stakeholders to operationally deliver and launch global incentives. They easily adapt to changing business dynamics and possess strong linear thinking skills to anticipate the impact of changes on Cisco's business.

This individual can take a concept and influence or define the optimal engagement model to drive success. They are proficient in governance and compliance and have a deep understanding of the differences between OPEX and contra-funded activity requirements. They demonstrate strong financial acumen and are familiar with accounts receivable, cash flow principles, Cisco Capital, and banking terminology.

The ideal candidate also has expertise in providing business requirements or writing BRDs, and in working with IT, vendors, and operations teams to build innovative tools and dashboards that deliver the industry's best partner experience. They possess excellent PowerPoint skills, strong project management abilities, and are impactful communicators. Lastly, this person will be interested in demonstrating the use of AI to drive incremental efficiencies across the team.

The best person for this job is numbers-oriented, highly collaborative, a skilled problem solver, comfortable working with business, finance, and legal stakeholders, and adept at engaging with executives, partners, and distributors.

Key responsibilities include:

  • Lead Cisco Extended Terms Financing (CETF) within Cisco 360 Partner Program
  • Redesign, implement, and manage the CETF incentive to align with program goals.
  • Analyze partner impact and investment; recommend improvements with minimal disruption.
  • Coordinate global and regional teams, ensuring effective program delivery and communication.
  • Collaborate with Cisco Capital and finance to plan and track funding budgets.
  • Ensure clear reporting of CETF spend and address potential overruns.
  • Participate in budget planning and maintain visibility of funding status.
  • Program Terms, Compliance, and Operations Management
  • Develop and manage program terms and conditions, collateral, training and compliance requirements, collaborating with program decision council.
  • Oversee change management and stakeholder communications in line with global standards.
  • Partner Enrollment and Eligibility
  • Manage onboarding and eligibility communication for new partners.
  • Coordinate policy updates and ensure stakeholders are informed of changes.
  • Streamline exception handling and track audit-related action items.
  • Project and Initiative Management
  • Oversee PXP dashboard design and vendor onboarding initiatives.
  • Lead project management for Cisco 360-related projects.
  • Support additional team projects as needed.

Minimum qualifications:

  • 8-10 years of program management experience
  • Strong financial acumen including analytical skills, financial systems, advanced EXCEL, and forecasting.
  • Experience with Contra and OPEX rules and management
  • Cisco or other partner incentive experience
  • BS/BA in related degree (finance, mathematics, business management)

Preferred qualifications:

  • Experience in managing legal/financial compliance and program governance
  • Strong collaboration skills with experience interfacing with external partners/distributors
  • Strong presentation & communication skills including building executive-ready PowerPoint decks
  • Strong experience working with Ops, IT and vendor tools setting business requirements
  • MBA and/or consultant experience preferred

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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